Scheduler Assessment & Referral

Join our team as a day shift, full-time, Amarillo Diagnostic Clinic Scheduler in Amarillo, TX.

Why Join Us?

Thrive in a People-First Environment and Make Healthcare Better

• Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being.
• People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for.
• Make Healthcare Better: We use advanced technology to support our team and enhance patient care.

Get to Know Your Team:

• BSA Health System is the fourth largest employer in Amarillo, with a medical staff of more than 400 physicians and 3,000 employees. At BSA, the focus is to provide quality healthcare in Christian love, service and dignity.

Appointment Scheduling and Coordination

• Schedule, reschedule, and cancel patient appointments based on provider availability and patient needs.
• Manage multi-step or complex appointment schedules, such as coordinating procedures, follow-ups, and specialty referrals.
• Monitor provider calendars to maximize efficiency and minimize scheduling conflicts

Patient Communication

• Serve as the primary contact for patients regarding appointment inquiries, confirmations, and reminders.
• Provide clear instructions for pre-visit preparation, such as fasting, paperwork, or lab tests.
• Respond promptly to patient phone calls, voicemails, and messages, ensuring timely resolutions.

Insurance and Referrals

• Verify insurance eligibility and requirements for scheduled appointments.
• Obtain prior authorizations and referrals as needed.
• Communicate any insurance-related issues or out-of-pocket costs to patients prior to their visits.

Administrative Support

• Enter and update patient information accurately in the clinic's scheduling and electronic medical record (EMR) systems.
• Maintain provider schedules, including accommodating cancellations, delays, and urgent requests.
• Prepare daily schedules and reports for clinical staff and providers.

Collaboration and Compliance

• Work closely with medical assistants, nurses, and providers to ensure seamless patient flow.
• Ensure compliance with clinic policies, HIPAA regulations, and other relevant guidelines.
• Assist with training and mentoring new scheduling team members as needed.

Job Requirements:

• High School Diploma or GED equivalent.

• Minimum of 2 years in a medical scheduling or administrative role.

• Familiarity with EMR systems and medical terminology.

• Experience in a fast-paced clinic or healthcare setting.

Preferred Job Requirements:

• Associates degree or higher in related field of study.