New

Manhattan WMS Support Analyst

TEKsystems
$85,000.00 - $100,000.00 / yr
vision insurance, sick time, 401(k)
United States, Illinois, Country Club Hills
Jan 08, 2026
Description We have a customer, who is a global leader in third party logistics looking for a Manhattan SCALE WMS Analyst. This role is on site in the Chicago south suburbs 5 days a week. The WMS Application Support Technician provides on-site support for Manhattan SCALE WMS and Nulogy systems. This role focuses on system stability, issue resolution, and process optimization by working closely with subject matter experts (SMEs) on configuration, integration, and workflow improvements. The technician will assist with testing, training, and documentation to ensure smooth operations and successful enhancements. Work Schedule: This role requires a flexible on-site schedule. The ideal candidate is willing and comfortable working extended work hours as needed during the first several months of the startup. There will be occasional responsibilities outside of scheduled hours to meet evolving customer demands. The hired individual will have experience working in a customer centric work environment. Compensation/Benefits: Attractive annual salary of $85,000-$100,000 plus bonus with benefits including PTO, sick time, corporate holidays, medical, dental and vision insurance, 401(k) matching, and more. Key Responsibilities Act as the primary on-site contact for WMS and Nulogy application support; troubleshoot Level 2 issues and escalate to SMEs or vendors as needed. Monitor system health, integrations, and device connectivity; identify and resolve operational disruptions quickly. Collaborate with Manhattan SCALE and Nulogy SMEs to review business processes, assist with configuration changes, and validate optimization efforts. Support testing activities (unit, integration, and UAT) for new implementations, enhancements, and patches. Assist in developing and maintaining process documentation, SOPs, and training materials; deliver end-user training sessions. Perform basic data validation and reporting using SQL queries; support inventory reconciliation and data migration. Coordinate with IT Operations resources to ensure RF devices, printers, and Smart Factory sensors communicate properly with WMS and Nulogy systems. Participate in continuous improvement initiatives to enhance system performance and operational efficiency. Design and test WMS enhancements / extensions developed by software vendor or internal development team. Participate in design reviews of enhancements and new implementations. Required Qualifications High School Diploma or GED, or equivalent experience plus education. 2+ years' experience in WMS or manufacturing application support (Manhattan SCALE or Nulogy preferred). Strong troubleshooting and problem-solving skills; ability to quickly learn system functionality. Familiarity with warehouse operations and process flows. Basic SQL skills for data validation and reporting. Excellent communication skills for training and cross-functional collaboration. Ability to work on-site and interact directly with operations teams. Preferred Skills Exposure to Nulogy platform and Smart Factory integrations. Understanding of EDI/API integrations and RF device management. Basic networking knowledge and familiarity with industrial equipment connectivity. Bilingual (English/Spanish) is a plus. Job Type & Location* This is a Permanent position based out of Country Club Hills, IL. Pay and BenefitsThe pay range for this position is $85000.00 - $100000.00/yr. Provided upon offer Benefits Eligibility Newly hired employees are eligible on their 30th day of employment. Which Family Members Can Be Covered? If you enroll in benefits, you may elect to cover your eligible dependents. Eligible dependents include your: > legal spouse (same or opposite sex); > children up to age 26, regardless of marital status, student status, financial dependency, or residence; and Workplace TypeThis is a fully onsite position in Country Club Hills,IL. Application DeadlineThis position is anticipated to close on Jan 16, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.