New

Adult Learner Success Coordinator

University of Arkansas
United States, Arkansas, Pine Bluff
1200 North University Drive (Show on map)
Jan 07, 2026
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Closing Date: Type of Position:Professional Staff - Project/Program Administration Workstudy Position: No Job Type:Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Pine Bluff The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty. For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students - a chance to advance. The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential. You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs,more than thirtyUndergraduate programs, Master's degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad. Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program. Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy. As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same - to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at 870.575.8400 . Department:Vice Chancellor Enrollment Management Department's Website: Summary of Job Duties:Reporting to the Director of Transfer and Adult Services, he Adult Learner Success Coordinator serves as the University's primary coordinator for adult learner engagement, re-enrollment, and ongoing success. The Coordinator leads outreach to stopped-out and returning adult learners, designs onboarding and support strategies tailored to non-traditional students, and plays a key role in establishing and operationalizing the Adult Learner Hub. The successful candidate will be student-centered, innovative, and collaborative, with the ability to translate adult learner needs into practical programs, services, and partnerships that promote persistence, completion, and career advancement. This newly created role reflects UAPB's strategic commitment to expanding access, improving completion, and strengthening workforce alignment for adult and post-traditional learners. As the University builds a more responsive and inclusive enrollment and student success ecosystem, the Adult Learner Success Coordinator will play a central role in re-engaging adult learners, supporting degree completion, and launching the UAPB Adult Learner Hub-a dedicated center designed to meet the unique needs of working adults. The Adult Learner Success Coordinator will perform the following duties in collaboration with the Director of Transfer and Adult Services and campus partners: Adult Learner Re-Engagement and Outreach Lead outreach and re-engagement efforts for adult learners, including stopped-out students and returning degree completers. Collaborate with Enrollment Management and Institutional Research to identify adult learner populations for targeted outreach. Develop and implement communication strategies tailored to adult learners' motivations, schedules, and barriers. Serve as a primary point of contact for adult learners from inquiry through re-enrollment and degree completion. Adult Learner Hub Development and Operations Play a central role in the design, launch, and continuous improvement of the UAPB Adult Learner Hub. Coordinate adult learner services including onboarding, advising handoff, academic planning, and referrals to campus resources. Establish service standards and support models that reflect adult learners' needs for flexibility, responsiveness, and clarity. Support evening, online, and hybrid student engagement initiatives in collaboration with academic units. Advising, Credit for Prior Learning, and Academic Navigation Assist adult learners in understanding degree pathways, transfer credit, and Credit for Prior Learning (CPL) opportunities. Collaborate with academic departments, the Registrar, and Advising to facilitate timely evaluation of prior learning and transfer credit. Support adult learners in developing academic plans that balance progress to degree with work and life commitments. Help reduce excess credits and time-to-degree for adult learners. Career Alignment and Workforce Connection Partner with Career Services to integrate career counseling, workforce alignment, and professional development into adult learner support. Promote opportunities for internships, applied learning, credential stacking, and career advancement. Support partnerships with employers, workforce agencies, and community organizations to enhance adult learner outcomes. Community Building and Engagement Design and facilitate opportunities for adult learner connection and belonging, including workshops, orientations, and peer networking. Foster a sense of community among adult learners through programming, communication, and intentional engagement strategies. Serve as an advocate for adult learners across campus, elevating their perspectives in planning and decision-making. Data, Assessment, and Continuous Improvement Track and analyze key metrics related to adult learner engagement, persistence, re-enrollment, and completion. Use disaggregated data to identify barriers and inform targeted interventions. Prepare regular reports and recommendations for the Director of Transfer and Adult Services. Contribute to continuous improvement of adult learner services and programs. Qualifications: Minimum Qualifications Bachelor's degree from a regionally accredited institution. Minimum of three (3) years of experience in student success, academic advising, adult education, enrollment management, workforce education, or related areas in higher education. Demonstrated experience working with adult learners, post-traditional students, or re-enrollment populations. Strong interpersonal and communication skills, with the ability to build trust and rapport with diverse student populations. Demonstrated ability to coordinate programs, manage multiple initiatives, and collaborate across academic and administrative units. Preferred Qualifications Master's degree in Higher Education, Adult Education, Student Affairs, Counseling, or a related field. Experience supporting adult learners in online, hybrid, evening, or accelerated academic programs. Familiarity with Credit for Prior Learning (CPL), portfolio assessment, or military/workforce credit evaluation. Experience with re-engagement or stop-out student initiatives. Knowledge of workforce-aligned education, career pathways, or employer partnerships. Experience working at a public four-year or land-grant institution. Additional Information: Salary Information: Commensurate with education and experience. Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position): Recruitment Contact Information: Sharron Williams, Employment Manager, williamssm@uapb.edu, 870-575-8403 All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS Please do not send to listed recruitment contact. Pre-employment Screening Requirements:Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity:Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking Frequent Physical Activity:N/A Occasional Physical Activity:Driving Benefits Eligible:Yes