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Material Stores Project Management Summer 2026 Intern

Southwest Airlines
United States, Texas, Dallas
Jan 07, 2026

Department:

Customer CARE

Our Company Promise

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Job Description:

Notice: We ask that you apply with your personal email address rather than your school email (.edu) so we can stay connected about future roles at Southwest. Be sure to attach a resume to your application.

The Southwest Airlines' Material Stores Project Management Intern will support the Material Stores Department within aircraft maintenance. In this position the Intern may have the opportunity to assist with inventory cycle counts, aircraft part audit reviews, tool room analysis, process mapping, outstation support and use 5S or Lean Six Sigma process improvement methodologies. As part of this job, the intern, may be required to assist with a variety of projects related to aviation supply chain. This position will interact with Purchasing, Repairs, Inventory Management, Warehouse and Operations.

Additional Details

  • Join Southwest as a Summer 2026 Intern, with a 12-week internship lasting from May 19 - August 7, 2026.
  • Pay of $20-$22 per hour, corresponding with progress toward degree
  • Stipends may be offered based on eligibility and program criteria
  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours (2702 Love Field Drive).
  • Dedicate 40 hours each week (maximum of 8 hours per day) to your internship responsibilities and tasks.
  • Receive free, unlimited space available travel privileges for yourself (taxes and fees may apply on international travel).
  • Interns will be provided any required equipment, such as a laptop, for the internship.
  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.

We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Duties and Responsibilities:

The duties and responsibilities of Project Management and Insights Intern may include, but are not limited to:

  • Support the Frontline Employee Advisory Board through meeting content development, feedback gathering, synthesizing insights, and making recommendations.
  • Assistwith the implementation of Customer CARE strategic initiatives, including requirements gathering, defining acceptance criteria, providing input on training materials, and go-live support.
  • Helpfacilitateinteractions between frontline representatives and senior leadership.
  • Conduct research on new contact center technology solutions, manage vendor relationships, and develop business cases.
  • Assistwith projects related to aviation supply chain, interacting with Purchasing, Repairs, Inventory Management, Warehouse, and Operations.
  • Absorb available information and opinions, construct hypotheses, and apply ingenuity and creativity throughout the project life cycle.
  • Anticipate and resolve issues and problems proactively.
  • Leverage departmental resources to gather relevant information and connect diverse data to develop actionable insights.
  • Diagnose issues effectively and make realistic, high-quality recommendationstoworking teams and leaders.
  • Make tangible commitments to leaders and stakeholders and deliver on those commitments by driving projects through successful launch.
  • Communicate proactively with stakeholders and project teams to ensuretimelyproject delivery.
  • Collaborate with others to build communication plans.
  • Develop and deliver effective presentations, sharingresultsand telling the story behind the data while fielding questions.
  • May perform other job duties as directed by Leaders.

Knowledge, Skills, and Abilities:

  • Commitment to critical and analytical reasoning.
  • Excellent communication and time management skills.
  • Self-motivated andteam-oriented.
  • Ability to sit and stand while working on a computer for extended periods of time.
  • Must work well with others as part of a team.
  • Excellent verbal and written communication skills and ability to interact professionally with a diverse group, including Senior Leaders, Union Leadership, and subject matter experts.
  • Ability to express ideas clearly in documents with proper organization, structure, grammar, and terminology suited to the audience.
  • Self-motivated withabilityto perform with little or no direction.
  • Must be able to handle multiple situations simultaneously with strong attention to detail.
  • Provides high-quality,timelyupdates as required byLeader.
  • Able toproperly managehighly sensitiveand confidential information.
  • Mustdemonstrategood judgmentregardingconfidential, proprietary, and sensitive Company information.
  • Must be technically proficient with Microsoft Office products, especially Word and PowerPoint.

Education:

  • High School Diploma,GEDor equivalent educationrequired
  • Progress toward a degree, major, or minor inBusiness, Business Analytics, Marketing, Strategic Planning, Innovation, Entrepreneurship, Management Information Systems, Communications, Economics, Operations Management, Supply Chain, Supply Chain Management, Engineering, Technology, Strategy Development, Data Analytics, Aviation Management,Hospitalityor similar degreerequired
  • Progress towards a 4-year undergraduate degree preferred
  • To be eligible, you must be currently enrolled as a full-time student (as defined by your
  • university) at the time of application and during the internship
  • At least 3 semestersremainingat the time the internship endsispreferred
  • Minimum 2.5 cumulative GPA at the time of application

Basic Qualifications:

  • Must be at least 18 years of age
  • You must have a valid U.S. Social Security Number to complete the full hiring process

Experience

  • Preferred: Experience with Microsoft Office (Word, Excel, Outlook, PowerPoint, and Access).
  • Preferred: Knowledge and/or experience using 5S or Lean Six Sigma process improvement methodologies.
  • Preferred:Demonstratedinterest and involvement in aviation.
  • Preferred:Previousschool and/or community leadershiprole.
  • Preferred:Previousexperience in problem-solving and workingona team.

Southwest Airlines is an Equal Opportunity Employer.
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