Group Rooms/Billing Coordinator

Fort Worth Hotel

As breathtaking as any West Texas sunset, the Omni Fort Worth Hotel offers a taste of Texas hospitality. Conveniently located in the heart of Fort Worth's exciting downtown, the hotel is adjacent to the Fort Worth Convention Center and within walking distance from the city's cultural centers, restaurants and nightlife. The Omni Fort Worth Hotel received the 2015 TripAdvisor Certificate of Excellence Award, and was named Top 100 Meeting Hotels in the United States in 2014 by Cvent.

The Omni Fort Worth Hotel offers unique employment experiences revolving around associate engagement and innovation. The invigorating world of hospitality resonates through the walls of our one-of-a-kind convention center property. The Omni Fort Worth will continue to be recognized for exemplary guest service and accommodation. As we provide empowerment through our Power of One culture, we work to strengthen and grow the careers of our dedicated associates. The Omni Fort Worth Hotel is searching for dedicated hospitality professionals with guest service mentality to join our extraordinary team!

The Group Rooms/Billing Coordinator is a key liaison between the Reservations and Finance departments, responsible for managing group room blocks and ensuring accurate billing and payment processing for group accounts. This role requires exceptional organizational skills, attention to detail, and the ability to deliver outstanding service to group clients while maintaining financial accuracy.

Group Rooms Coordination

Manage and maintain group room blocks in the property management system (PMS).
• Communicate with group contacts regarding rooming lists, deadlines, and special requests.
• Monitor pickup reports and ensure accurate room assignments.
• Coordinate with Sales, Front Desk, and Housekeeping to ensure seamless group experiences.
• Prepare and distribute group resumes and arrival reports.

Billing & Accounts Receivable

• Generate and review group invoices for accuracy and compliance with contracts.
• Post payments and reconcile group accounts in the accounting system.
• Follow up on outstanding balances and maintain proper documentation.
• Respond promptly to billing inquiries and resolve discrepancies.

Qualifications

• • Previous experience in hospitality, reservations, or accounting preferred.
  • Strong attention to detail and organizational skills.
  • Proficiency in hotel PMS and accounting software (e.g., Opera, Oracle).
  • Excellent communication and customer service skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.