Digital Communications Assistant

Department: MED-Office of Communications
Salary/Grade: NEX/13

Job Summary:

Northwestern University Feinberg School of Medicine Office of Communications seeks a motivated, detail-oriented, and digitally fluent Communications Assistant to assist with a wide variety of administrative, communications, and digital web production assignments, including those that support the Office of Communications, Dean's Administration, and student and resident recruitment.. Independently manages the medical school's mass email system, including creating and maintaining standard operating procedures, maintaining HTML templates, designing, editing and proofing messages from the community, and formatting and producing digital weekly, monthly, and quarterly newsletters. . In addition, this position provides digital production support and editorial assistance for the quarterly Northwestern Medicine magazine, several medical school newsletters, as well as photography, video and podcasts. The Communications Assistant also manages the team's finance and administrative needs.

Specific Responsibilities:

• Communications and Marketing Project Support, including design, formatting, production and distribution of digital and print projects, such as
  • student and resident recruitment materials,
  • digital newsletters,
  • template-based websites,
  • internal communications projects,
  • external marketing materials,
  • video and photo shoots,
  • other miscellaneous organizational collateral.
• Edit, proof copy, select and resize images, and manage production of print and online publications produced by the Office of Communications and various Vice Dean's Offices.
• Understand and implement Northwestern University, Northwestern Medicine, and Feinberg brand guidelines.
• Independently manage the medical school's mass email production and delivery systems, including creating and maintaining standard operating procedures, maintaining templates, designing, editing and proofing messages from the community, and formatting and producing digital weekly, monthly, and quarterly newsletters. These systems require some knowledge of HTML for digital production and operational knowledge of Northwestern's content management system, Northwestern's required internal email delivery systems, off-the-shelf email creation and delivery tools, as well as knowledge of institutional policies and guidelines for community submissions.
• Counsel departments, institutes and center communicators on appropriate use of campus distribution systems.
• Proof and manage approvals. Track, analyze, and deliver reports upon request.
• Provide editorial services for the quarterly Northwestern Medicine magazine: proofreading copy; coordinating sections of the magazine; co-leading digital production of the online version of the magazine in the appropriate content management system; managing the distribution process of the the print magazine.
• Communicate and collaborate with other related affiliate and University institutions, and focus on developing relationships.
• Serve as medical school and Office of Communications liaison on Northwestern committees and staff workgroups.
• Provide administrative support to the Senior Executive Director, Communications Director and other office staff as needed: schedule meetings, organize and file invoices and materials; coordinate departmental meetings; assist in the compilation of reports, assist with onboarding new employees, maintain front desk duties, etc.

Miscellaneous

Performs other duties as assigned.

Minimum Qualifications:

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree or the equivalent combination of education, training, and experience.
• One year of experience in a professional organization producing high-quality documents and materials and managing a variety of print and digital projects.

Minimum Competencies: (Skills, knowledge, and abilities.)

• Familiar with basic HTML
• Excellent computer skills with proficient use of Adobe Creative Suite - including Dreamweaver, Photoshop, and InDesign, Web-based Content Management System (such as Wordpress, Squarespace or Cascade), and Microsoft Office,
• Emerging project management skills and demonstrated ability to work on multiple projects simultaneously
• Excellent email and in-person communication skills
• Excellent organizational skills
• Excellent proofreading skills
• Comfortable learning new computer software
• Ability to identify, research and solve problems
• Attention to detail
• Quick learner
• Professional demeanor

Preferred Qualifications:

• A bachelor's degree in business administration or marketing/communications
• Past experience working in health care or higher education

Target hiring range for this position will be between $23.20 to $28.89 per hour. Offered salary will be determined by the applicant's education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.

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Benefits:
At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at https://www.northwestern.edu/hr/benefits/index.html to learn more.

Work-Life and Wellness:
Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles.
We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html to learn more.

Professional Growth & Development:
Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at https://www.northwestern.edu/hr/learning/index.html to learn more.

Northwestern University Feinberg School of Medicine Office of Communications seeks a motivated, detail oriented and digitally fluent Communications Assistant to assist with a wide variety of administrative, internal communications, and digital web production assignments, including those that support the Office of Communications and Dean's Administration. Independently manages the medical school's mass email system, including updating and maintaining standard operating procedures, maintaining templates, designing, editing and proofing messages from the community, and formatting and producing digital weekly, monthly, and quarterly newsletters. In addition, this position provides digital production support and editorial assistance for the quarterly Northwestern Medicine magazine, several medical school newsletters, as well as photography and video. The Communications Assistant also assists with the team's administrative needs. This is a full-time position, and requires in-office presence on the Chicago campus three days per week.

Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process.