Treasury Management Support Specialist

Key Responsibilities:

• Deliver expert client support for bank products and services
• Strong customer service orientation and problem-solving skills
• Enjoy customer interaction and demonstrate empathy while maintaining controls
• Comfortable assisting clients with technical issues, including troubleshooting computer settings and software installations
• Use standard computer software (MS Outlook, MS Excel) and quickly learn job-specific and web-based applications
• Work in a deadline-driven environment within specific service level agreements
• Cross-train on department tasks and suggest process improvements
• Keep abreast of industry trends, regulations, and operational compliance to support career growth
• Operate in a team environment with rotating responsibilities

Requirements:

• Bachelor's degree preferred
• 1-3 years of banking experience
• Excellent verbal and written communication skills

Team Player - Works well as a member of a group
Innovative - Consistently introduces new ideas and demonstrates original thinking
Functional Expert - Considered a thought leader on a subject
Enthusiastic - Shows intense and eager enjoyment and interest
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Dedicated - Devoted to a task or purpose with loyalty or integrity

Peer Recognition - Inspired to perform well by the praise of coworkers
Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization

Treasury Management experience strongly preferred (preferred)
3 - 5 years: 3-5 years of related banking experience (required)

Skills