Sales Coordinator

Property Overview ;

Hilton Garden Inn Detroit Downtown

We're in the heart of downtown Detroit, a short walk from the dining and entertainment of Greektown. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. Detroit Institute of Arts and Motown Museum are a short drive. Enjoy all-day dining at our restaurants - Garden Grille and Chrome Bar & Grille. WiFi's on us.

Company Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team.

Join our Sales TEAM and be a driving force in delivering exceptional Guest Services! As a Sales Coordinator, you will play a pivotal role in ensuring the smooth operation of our hotel's sales function. Your primary responsibility is to assist Sales and Catering Managers in every aspect of the sales and service processes, striving to meet and exceed guest satisfaction.

Essential Job Functions:

• Deliver best-in-class service to our guests with engagement and thoughtfulness
• Manage and prepare proposals and contracts, ensuring accurate processing and distribution to relevant departments
• Maintain organized filing systems, log account information, and handle correspondence efficiently to support seamless hotel operation
• Resolve issues related to pricing, menu descriptions, banquet facilities, guarantees, and seating chart
• Monitor and order necessary office supplies
• Conduct site inspections with potential and existing clients, showcasing our exceptional offering

Hotel Specific:

• $500 sign on bonus if candidate has experience using Delphi and RNI.

Physical Demands:

• Ability to sit for long periods of time
• Stand and walk frequently throughout the hotel during the shift
• Exercise judgement in evaluating situations and making sound decisions

Qualifications:

Education:

• High school diploma or its equivalent

Experience:

• Previous administrative assistance experience in hotels or other offices preferred
• Confident utilizing MS outlook, Word, and Excel
• Previous experience with hotel PMS systems a plus. Examples: OPERA, OnQ

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans