Human Resources Manager II

Hybrid Based in Spokane, WA

This role is responsible for providing HR guidance and consultation within our Spokane, Washington Corporate Office.As a strategic business partner, this role's key focus area includes, but not limited to, driving business goals and capabilities to operational and strategic objectives, supporting and coaching function leaders in developing their organizations, be a strategic change agent across multiple departments and build relations within the functional leadership teams. This role will act as a liaison between departments performing a variety of human resources responsibilities inclusive of strategic collaboration and partnership to foster positive employee relations, organization, career, and personal development. This position is both strategic and action-oriented, influencing the direction of critical functions with a commitment to continuous improvement.

Where you will work

Clearwater Paper stands out as a premier independent supplier of paperboard packaging products to North American converters. Corporate Headquarters is in Spokane, Washington, our corporate team works to support our operations while creating a thriving environment for employees and customers alike,

If you are based out of Spokane, you'll enjoy our collaborative office space, regular team and community events and a city known for its natural beauty and outdoor recreation. For our remote employees, we work well across multiple time zones, respecting your schedules and setting up opportunities for you to get to know co-workers and see our operations firsthand.

Guided by our core values of commitment, collaboration, communication, courage and character, we create an environment where everyone feels respected, valued and empowered to do their best work.

WHAT YOU WILL DO:
Human Resource Partnership

• Collaborative business partner to leadership teams at the sites, providing subject matter advice and coaching as appropriate across all aspects of human resources processes.
• Collaborate with Function Managers and Leadership Teams in development and execution of performance management, career, and individual development as well as positive employee relations strategies consistent with company core values; comply with legal requirements and promote positive employee relations.
• Coordinate and monitor all compensation, benefit, talent systems and practices to ensure consistent application within corporate guidelines in a firm, fair and consistent manner.
• Lead and conduct investigations to resolve employee issues and concerns, working with site resources as needed to complete.
• Provide proactive guidance and counsel to the business on employee relations matters, coordinating legal activity with Corporate Legal and outside counsel.
• Champion employee engagement action plans in response to employee engagement survey. Proactively develop and monitor employee engagement action plans and key indicators of employee engagement (e.g. turnover, internal movement).
• Support performance management for assigned employees; coach and support functional leaders in addressing performance issues and employee relations issues promptly.
• Serve as a change management partner to the business with emphasis on business process improvement.
• Support employees by interpreting company policies, assisting with benefit plan interpretation and payroll support as needed.
  
  
  

Organizational Effectiveness

• Actively engage with Talent Acquisition Partners, leadership and hiring managers to ensure TA and onboarding processes for sites and KPIs are meeting expectations of the organization. Collaborate with Talent Acquisition Partners on strategy to develop diverse talent pipelines to meet both short- and medium-term needs across the organization.
• Collaborate with leadership team to optimize organization design to achieve business objectives inclusive of but not limited to operations key performance, productivity, customer service, and quality objectives.
• Collaborate with leadership team in identifying opportunities in employee engagement, work collectively to preserve positive employee relations.

• Collaborate, support, and deliver organization transformation and training initiatives ranging from front line to leadership development programs e.g. pilots, primary interventions.

Talent and Organizational Development

• Coach and support leadership teams in the execution of the company Talent Management Life Cycle inclusive of Performance Management, Merit Planning, Talent Review/Succession Planning, etc. Facilitate Talent Calibration sessions with appropriate leadership.
• Collaborate with HR Leadership Team providing voice of functions to assist with identification, prioritization and development for human resource programs, policies and learning and development activities aligned with business strategies.
• Coach assigned client groups on execution of company annual compliance requirements (Training, AAPs); support the execution of national training; identify and develop location needs; collaborate with HR leadership and resources for support

Key Competencies & Attributes

• Demonstrated ability to lead in a matrixed and highly collaborative environment to influence change as needed
• Confidence in dealing with ambiguity; bringing different perspectives to light and rallying others to aligned goals and objectives
• High degree of business curiosity; quick learner with a proactive and agile mindset
• Optimistically look toward future for opportunities to innovate and improve
• Self-motivated with strong ability and confidence to operate with autonomy, and gaining/keeping organization stakeholder alignment
• Ability to gather data, analyze and interpret data, and set action plans based on the analysis (e.g. turnover root cause analysis)
• Ability to evaluate and provide input into organization development, collaborating with business leaders to bring about individual and departmental growth
• Understanding of change management and ability to apply change management concepts and tools
• Ability to manage projects and interface directly with multiple stakeholders
• Demonstrated ability to understand the organizational impact in decision making; see the big picture and implement it into action plans
• Able to think strategically and act tactically

What you will need
To be successful in this position, we are looking for candidates with the following:

Education & Experience

• Bachelor's Degree in Human Resources, Labor Relations, Business Administration, or related field required; Master's Degree preferred.
• 7+ years of increasing human resources experience and accountabilities.
• Manufacturing industry and/or multi-site or complex site experience strongly preferred.
• Experience supporting remote employees/teams strongly preferred
• SHRM- CP/SCP preferred
• Continuous Improvement certification (Six Sigma) preferred

Skills & Abilities

• Demonstrated ability to work with a variety of people, mediate, persuade, and influence managers at all levels.
• Must have a solid understanding of the business and the environment they operate in.
• Demonstrated understanding of employment law.
• Intermediate skill level in the use of MS Office: Word, Excel, Outlook, PowerPoint.
• Experience with HRIS systems (Time & Attendance, LMS, ATS etc.) preferred.
• Strong verbal and written communication skills and ability to effectively communicate with all levels of employees.
• Ability to maintain a high level of confidentiality.

Other Requirements:

• Office environment; with limited exposure to manufacturing production mill environment-hot, dusty, humid, noisy, various environmental exposures
• Hybrid Work Environment reporting to Spokane, WA corporate office with some remote work flexibility
• Some eye fatigue due to computer use and sitting for extended periods of time
• Less than 10% domestic travel.

Total Rewards
We prioritize an exceptional workplace experience, offering a comprehensive total reward package. Compensation ranges are estimates based on market data. Actual offers account for internal equity and candidate's job-related knowledge, skills, education, experience, and geographic location. Benefits, including medical, dental, vision, and more, generally begin after 30 days. Our paid time off will include vacation days, personal days, and company holidays. For more on our compensation philosophy, please reach out to our Talent Acquisition Team at Talent.Acquisition@clearwaterpaper.com.

Interested in learning more about career opportunities at Clearwater Paper? Visit our careers page.

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