Development Associate - New York, NY

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The Legal Aid Society is the nation's oldest and largest social justice law firm. We are united in one

simple but powerful belief: that no New Yorker should be denied the right to equal justice. The Legal Aid Society advances its mission through rigorous client representation in a myriad of courts, community education, class action and impact litigation, and systemic law and policy reform.

The Legal Aid Society is seeking a data-driven and detail-oriented professional to join our Development Department as the Development Associate. Reporting to the Director of Development Operations, the Associate is one of three data-focused positions on the Development Operations team, who together are responsible for supporting the data management of the organization's fundraising revenue. The Associate will partner closely with the entire Development Team, including the Major Gifts, Institutional Giving, and Donor Communications units. This role will provide critical support to the department's plan to grow fundraising revenue and donor/supporter engagement ahead of the organization's 150^th anniversary.

The Associate will assist the Database Manager with developing and implementing data management and hygiene best practices and also generate solicitation lists for online and offline fundraising programs. They will be expected to: understand the donor experience and the needs of fundraisers; effectively communicate and collaborate with colleagues; and support the management of data systems and the development of department policy. This is an ideal opportunity for a fundraising professional who is ready to create system processes and create efficiencies while rolling up their sleeves to support all annual fundraising efforts. This role currently has a hybrid work schedule.

ESSENTIAL DUTIES/RESPONSIBILITIES

Data Health Management in Fundraising CRM, Raiser's Edge/RE NXT

• Database list generation and management across all Development systems [Raiser's Edge NXT; Bloomerang, etc.], including gathering requirements from frontline fundraising staff, verifying donor information; regular communication with Direct Mail vendor, and related constituent record maintenance for offline and online donors
• Provide support for the Database Manager in the execution of data imports and exports into databases
• Assisting in partnering with the Institutional and Major Giving Teams to understand their data needs around portfolio management, and support that work in NXT

Digital Fundraising Platform Support

• Supporting the Development Team's goal of implementing process improvement relating to the data flow of Raiser's Edge NXT, Constant Contact and Bloomerang, and working alongside the Digital Fundraising Manager, Development to segment audiences for online fundraising program

General Development Operations Administrative Support

• Gift Entry and donor acknowledgements, prospect research, and other administrative support during periods of high gift volume, such as calendar year-end and after major events/campaigns, including preparing physical donor mailings, assisting the Development Assistant with donor acknowledgments and receipts, and updating donor records as needed

Coordination of Policies and Procedures Documentation

• Assisting the Development Operations team with the development of department process and procedures, aligned with industry best practices related to fundraising technology platform contingencies

Professional Development and Other Duties as Assigned

• Participating in continuous professional development
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment
• Other duties as assigned

QUALIFICATIONS

Required qualifications:

• A combination of 4+ years of post-secondary education and work experience

Preferred qualifications:

• Bachelor's degree is strongly preferred
• Experience supporting development operations is preferred
• Experience working with a donor database, CRM systems and online marketing platforms is preferred; strong preference for experience working with Blackbaud products (Raiser's Edge/RE NXT and Omatic Cloud solutions)

KNOWLEDGE, SKILLS AND ABILITIES

Position Based Knowledge, Skills, and Abilities:

• Passion for justice and the non-profit sector strongly preferred
• Brings a "Can-do-Attitude" to our team and a willingness to be cross-trained to jump in when others are offline
• Data-driven with the ability to achieve results and completing assignments in a timely manner, managing multiple projects simultaneously, and working under hard deadlines
• Excellent diplomacy, communication, presentation, analytics, and problem-solving skills.
• Solution-oriented self-starter with the ability to work independently and yet enjoy collaborating in a team environment
• Knowledge of the principles and practices of fundraising in complex organizations that have robust, sophisticated programs
• Sense of professionalism, confidentiality, independent judgment, and an exceptional work ethic

Organizational Knowledge, Skills, and Abilities:

• Commitment to Legal Aid Society's mission to secure equal justice before the law for all New Yorkers
• Interpersonal and communication skills that enable healthy and productive working relationships
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect
• Commitment to Legal Aid Society's mission and values

Physical, environment, travel, and other duties required:

• Mostly sedentary, significant time using a computer and monitor; communicating and meeting using video
• Requires occasional or frequent physical movement to perform essential job functions which may include, bending, reaching, pulling, pushing, standing or walking for long periods of time, accessing small spaces
• May or will require travel within NYC, across the five-borough region
• Ability to lift 10 pounds on an occasional/routine basis

* For positions noted as essential, this will require either remote or in-person work during times of closure or otherwise non-typical business hours which may include evenings and weekends and during unforeseen events such as inclement weather or poor air quality conditions.

SALARY AND BENEFITS

The salary range represents a good faith estimate of the range we expect to pay for this role. The actual salary offered may vary depending on many factors, including but not limited to job-related knowledge, skills, and experience, as well as collectively bargained salary steps for unionized roles.

Salary Range: $72,000 - $78,000

The Legal Aid Society offers a generous benefits package including health insurance, paid vacation, disability, and life insurance, and more. Click here to read more about benefits.

Higher Education and Loan Forgiveness

The Legal Aid Society is a qualified employer for the purposes of the Public Service Loan Forgiveness. This position allows an employee to take advantage of PSLF and other State and Federal loan forgiveness programs. Additionally, employees who are New York residents may be eligible for assistance from New York state to assist with loan repayments, depending on years of practice. To learn more, click the links below.

studentaid.gov

hesc.ny.gov/loan-forgiveness-programs

WORK AUTHORIZATION

All applicants must be legally authorized to work in the United States for any employer without sponsorship for a work visa or permit. We are currently unable to sponsor employment visas or permits. (However, for citizens of Canada and Mexico, LAS will provide a letter documenting employment status that is needed to obtain a TN visa.)

HOW TO APPLY

All applications must be completed online via the career portal. We do not accept emailed applications. Submit the following documents as a combined PDF:

• Cover Letter
• Resume

For technical difficulties or questions regarding this posting, please email jobpostquestions@legal-aid.org.

EQUAL EMPLOYMENT OPPORTUNITY

As an Equal Employment Opportunity (EEO) Employer, The Legal Aid Society prohibits discriminatory employment actions against and treatment of its employees and applicants for employment based on actual or perceived race or color, size (including bone structure, body size, height, shape, and weight), religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity (one's internal deeply-held sense of one's gender which may be the same or different from one's sex assigned at birth); gender expression (the representation of gender as expressed through, for example, one's name, choice of pronouns, clothing, haircut, behavior, voice, or body characteristics; gender expression may not conform to traditional gender-based stereotypes assigned to specific gender identities), disability, marital status, relationship and family structure (including domestic partnerships, polyamorous families and individuals, chosen family, platonic co-parents, and multigenerational families), genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, credit history, unemployment status, caregiver status, salary history, or any other characteristic protected by law.

OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION

The Legal Aid Society is committed to a work culture of zealous advocacy, respect, diversity and inclusion, client-oriented defense, access to justice and excellent representation. We are dedicated to building a strong professional relationship with each of our clients (people), to understanding their diverse circumstances, and to meeting their needs. Our ability to achieve these goals depends on the efforts of all of us and our ability to build strong relationships with our colleagues. Every member of our community is expected to continuously learn about the dynamic, evolving, and emerging field of knowledge of identity, bias, and systemic forms of oppression and participate in productive efforts to dismantling bias in all forms.

Manhattan - Legal Aid Society Headquarters