Senior Business Analyst-Agency Controls

Salary range is $61k to $155k, with a midpoint of $108k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under general direction, the Senior Business Analyst - Agency Controls provides full executive administrative support to the Executive Director - Agency Controls and the division leadership team. This role is responsible for synthesizing complex information, advancing division initiatives, and ensuring alignment between strategic priorities, operational execution, and organizational goals. The Senior Business Analyst acts as a bridge between leadership, staff, and cross-functional partners, helping the division operate efficiently and effectively.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Partner directly with the Executive Director to manage strategic priorities, track commitments, and monitor progress toward goals.
• Prepare executive-level presentations, reports, talking points, and briefing materials.
• Anticipate information and analysis needs of leadership to inform proactive decision-making.
• Support team meetings: agenda development, materials preparation, facilitation support, and documentation of action items.
• Complete regular reviews of division budget and spending with Agency Controls management and Agency Oversight Chief of Staff office.
• Support budget planning, resource allocation, and business case development.
• Coordinate onboarding, training initiatives, and professional development planning to ensure staff have the skills and knowledge needed to succeed.
• Draft, update, and socialize divisional policies, standard operating procedures, and guidance to support compliance and consistency.
• Handle requests and modifications to division procurements and requisitions, in coordination with the Agency Oversight Chief of Staff office.
• Support leadership in rolling out new initiatives, systems, or governance structures, including communication, adoption, and feedback loops.
• Develop and coordinate division initiatives and projects; take assignments from original concept through final implementation.
• Develop and maintain effective systems to manage Agency Controls records, communications, and efficient intradepartmental collaboration and coordination (e.g., Microsoft Teams, SharePoint, HUB, shared drives, etc.) in coordination with the Agency Oversight Chief of Staff office.
• Partner with Agency Controls leadership and staff to formulate, implement, and sustain effective programs, procedures, and process improvements.
• Build strong relationships across the organization to support strategic objectives.
• Champion and model Sound Transit's core values and demonstrate values-based behaviors in everyday interactions across the agency.
• Contribute to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelors degree in Business or Public Administration or related field, and four years of progressively responsible experience in business analysis, management consulting, strategic planning, or organizational operations. Experience supporting executive leaders or leadership teams in a complex organization (public sector, nonprofit, or private); Or an equivalent combination of education and experience.

Required Knowledge and Skills:

• Knowledge of project management, contract administration, budgeting, record keeping, and policy/procedure development.
• Ability to collect, evaluate, and interpret complex data; translate findings into clear recommendations, reports, and presentations.
• Strong analytical and problem-solving skills; ability to anticipate issues, evaluate options, and support executive decision-making.
• Excellent oral and written communication skills; proficiency in preparing professional correspondence, reports, and executive presentations.
• Demonstrated ability to use modern office technology and software, including spreadsheets, databases, and data visualization/reporting tools.
• Ability to interpret and apply organizational policies, procedures, and relevant federal, state, and local regulations.
• Skilled at establishing and maintaining effective working relationships across levels of staff, leadership, and external partners; able to manage sensitive issues tactfully and diplomatically.
• Experience coordinating multiple concurrent projects and tasks, with the ability to reprioritize in response to shifting demands.
• Experience preparing materials, briefings, or recommendations for senior executives or governance bodies.

Preferred Knowledge and Skills:

• Familiarity with business intelligence, data visualization, or statistical analysis tools beyond standard office applications.
• Experience leading change management efforts, workflow redesign, or organizational process improvement initiatives.
• Understanding of public sector, nonprofit, or regulated industry environments, including related compliance frameworks.
• Demonstrated ability to draft technical briefings, documents, or communication tailored to diverse audiences.

Physical Demands / Work Environment:

• Work is performed in a standard / hybrid office environment.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.