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Boston Emergency Services Team/Boston EMS Alternative Response Clinician (Per diem)

Boston Medical Center
paid time off, 403(b)
United States, Massachusetts, Boston
One Boston Medical Center Place (Show on map)
Dec 17, 2025

POSITION SUMMARY:

The Boston Emergency Services Team (BEST) Alternative Response Clinician will work jointly with Boston Emergency Medical Services (EMS) to provide direct services and patient-centered care to children, adolescents, and adults experiencing a behavioral health emergency or crisis. This clinician will work collaboratively with Boston EMS and be available to assist EMTs and Paramedics when responding to individuals experiencing 9-1-1 behavioral health emergencies. Such work will include assignment to an alternative response model SUV vehicle, jointly staffed with a Boston EMS EMT, responding with Boston EMS to 9-1-1 incidents to conduct assessments on-scene (in the community) and deliver rapid access to community mental health, substance abuse and psychiatry services, including urgent linkage to other components of the BEST system.

Position: Boston Emergency Services Team/Boston EMS Alternative Response Clinician

Department: Psychiatry

Schedule: Per Diem

ESSENTIAL RESPONSIBILITIES / DUTIES:


  • Provides behavioral health assessments; initial crisis intervention services to individuals in need, along with crisis case management; and short-term crisis counseling and/or follow up care, when appropriate.
  • Serve as a collaborative partner to Boston EMS EMTs while operating in a 9-1-1 alternative response unit
  • Serve as primary BEST liaison to Boston EMS
  • Maintain linkages with Boston EMS and community partners by providing case consultation, and problem resolution.
  • Provide information and referral services to individuals in crisis.
  • Develop and maintain a thorough knowledge of managed care and health insurance systems; provide other clinicians with managed care information and resources pertinent to the crises being managed.
  • Complete and maintain necessary documentation, data entry, and records in accordance with program requirements.
  • Comply with program procedures and policies to include HIPAA and data privacy standards.

Preferred Qualifications / Experience:


  • Masters degree in mental health field (social work, psychology, or relevant field); clinical licensure preferred.
  • Experience in delivering mental health services to traumatized children or families is a plus.
  • Clinical counseling experience with families affected by violence or trauma.
  • Experience working with crisis intervention services desirable.
  • Demonstrated cultural sensitivity and comfort with a wide range of racial and ethnic populations.
  • Experience in health or hospital settings desirable.
  • Preference given to applicants who reflect the cultural and language diversity of the Boston Medical Center patient population.

Knowledge and Skills:


  • Knowledge of BEST resources, community resources and partners that serve families affected by trauma or homicide.
  • Ability to function and make decisions in a fast-paced environment while working with an interdisciplinary team.
  • Ability to communicate effectively verbally and in writing.
  • Must possess excellent assessment and interviewing skills.
  • Must be able to perform each essential duty satisfactorily while adhering to professional ethics.
  • An organized work style, good follow through skills and ability to keep organized written documentation.
  • Bilingual or multi-lingual skills (beyond that of English) appropriate to the patient population served is a plus.

Compensation Range:

$20.67- $29.81

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

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