LTSS Service Care Manager

Position Title: LTSS Service Care Manager

Work Location: Specifically Region 11 (Miami-Dade/Monroe would be amazing) northern Miami (Hialeah) 33012, 33013, 33147 (Miami) 33130, N, Miami 33180 is also okay

Assignment Duration: 3 months

Work Arrangement: Remote with required field work

Team has anywhere from home and community caseload (home and community based & nursing home).

This role is remote but also requires field work - while allows for a self-made independent role.

The Organization supports members across home, community-based, and nursing home settings with fluctuating caseloads based on business needs.

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  Home caseload: 60 members

  
  
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  Mixed caseload: 60-70 members

  
  
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  Numbers may fluctuate based on business needs

  
  
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  Build and schedule meetings independently throughout the week

  
  

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  Education/Certification (Required): Requires a Bachelor's degree and 2 - 4 years of related experience

  
  
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  Licensure (Required): n/a

  
  

Must Have:

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  Case management (2 years)

  
  
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  Strong Microsoft skills

  
  

Nice to Have:

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  Bi-lingual or Tri-lingual

  
  
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  Ability to communicate (verbal and written) in English

  
  
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  Previous LTC or Hospice experience

  
  
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  Bilingual - Spanish preferred with strong English skills

  
  
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  Hialeah to North Miami preferred

  
  
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  Also 33133, 33130, 33129, 33147

  
  
  
  
  
  
  

  Candidate Requirements
  Education/Certification	Required: Requires a Bachelor's degree and 2 - 4 years of related experience	Preferred: n/a
  Licensure	Required: n/a	Preferred: n/a
  Years of experience required Disqualifiers Best vs. average Performance indicators	Must have: Case management (2 years) Strong Microsoft skills Nice to have Bi-lingual or Tri-lingual would be great but must be able to communicate (verbal and written) in English as well. The members will have intakes in English, but should there be any language barriers that is why the team is seeking someone Bi-Lingual. Previous LTC or Hospice experience Bilingual - Spanish preferred with strong English skills Hialeah to North Miami - preferred. Also 33133, 33130, 33129, 33147 Previous interview feedback from HM on a general level: candidates are lacking in answering questions from the team during the interview Even though the team is seeking bi-lingual candidates - they are noticing that if English is not their first language, they may not be understanding the ask / question The team needs to ensure the CW can provide adequate and sufficient feedback Assessments to members will be completed in English - but with that they are looking to ensure comprehension Best vs. average: Someone with great time management and great communication and written skills to the hiring manager it is very important for this person to be a team player Someone who is adaptable to change Training is completed virtually and not everyone is a virtual learner - this person should know and be comfortable with that
  Top 3 must-have hard skills Level of experience with each Stack-ranked by importance Candidate Review & Selection	1	targeted case management is a good background to have
  2	Case management is a great background to have
  3	Strong Microsoft skills