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Service Center Manager - Alternate

Olgoonik
45 To 48 (USD) Hourly
remote work
United States, Alaska, Wainwright
Dec 16, 2025

Overview:

Directs and coordinates multiple service groups, facilities and associated staff in Wainwright, Alaska. Acts as focal point to Anchorage based management to ensure that all policies and procedures are implemented and carried out in accordance with company guidelines and that operational programs are conducted/facilitated. Collaborates with the Service Center Manager, working alternating work schedules in the management of the Service Center. The Service Center Manager - Alternate reports to the Wainwright Operations Manager.

Primary Responsibilities:

  • Manages daily operating costs: Camp, shop, utilities, fuel and labor.
  • Manages day-to-day operations of support centers to include local service requests, camp and facility operations, orders and tracks inventory, and direct hire staff.
  • Ensures that company objectives and values are followed while conducting operations in the community.
  • Performs annual inspection so Fire Control Systems and monthly inspections are completed at all Olgoonik Facilities.
  • Completes safety audits, data reports, and job safety analysis as needed.
  • Interfaces between clients and management to ensure objectives and expectations are clearly outlined.
  • Interfaces with other Olgoonik facilities and programs to assist operational and maintenance needs.
  • Schedules, tracks and reports Service Request tickets, including small vehicle maintenance, facility infrastructure maintenance, and ability to determine if a third party is required to complete service requests.
  • Ensures camp facility is maintained daily, including rental spaces, bathrooms, and common areas, when available schedule housekeeping activities with housekeeping personnel (personnel are seasonal employees).
  • Reviews and verifies crew time sheets and submits them to management on specified day.
  • Recognizes and utilizes the experience and judgment of experienced crew members in accomplishing project goals.
  • Tracks and reports hours worked, quantities produced, supplies used, additional materials needed, and schedules deliveries of supplies needed.
  • Takes after-hours calls and occasionally work longer shifts to meet the operational needs as required.
  • Performs other duties as assigned.

Supervisory Responsibilities:

  • Supervisory responsibilities associated with this position may include all staff of assigned service lines.

Education and/or Experience:

  • High school diploma or GED required.
  • Experience with setting and delivering HSE objectives.
  • Remote work in Alaska on sites is preferred.
  • 5 years supervisory experience required.
  • Working knowledge of facility infrastructures, including but not limited to H.V.A.C., electrical, plumbing and general facility maintenance services.
  • Working knowledge of civil and general construction equipment, with 5 years supervisory experience is preferred.
  • 3 years maintaining remote site camp facilities in Alaska.

Knowledge, Skills, and Abilities:

  • Strong leadership, organizational and communication skills.
  • Written communication including photo documentation, email, daily field reports, etc.
  • Ability to foster a positive work environment, embracing diversity and encouraging open communication.
  • Ability to work with multiple clients to provide services offered.
  • Ability to think strategically and work towards meeting short- and long-term goals.
  • Proficient in Microsoft Outlook, Word and Excel.

Certificates, Licenses, Registrations:

  • Must possess a valid Class A, Alaska Driver's License with clean operating record in the past 5 years.
  • CDL required to operate heavy equipment.

Security Clearance:

  • N/A

Physical Demands:

The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this position. The employee must be able to stand, walk and sit for a prolonged period of time; use hands and/or fingers to handle or feel objects, tools or controls; operate office equipment; reach with hands and arms; climb stairs; balance; stoop; kneel; talk and hear. Specific vision abilities required by the job include close and distant vision. The employee must occasionally lift and or move up to 50 pounds.

Travel

Position is based in the Village of Wainwright, Alaska and travel will be provided from Anchorage, Alaska to Wainwright, Alaska and Wainwright, Alaska to Anchorage, Alaska at the start and completion of scheduled rotation.

Work Environment:

General office environment and drilling camp. Living and working in remote areas will be required. Noise, vibration, and working around moving equipment are prevalent in the workplace.

Olgoonik is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local laws. As an Alaska Native corporation, Olgoonik provides hiring preference to Olgoonik shareholders, descendants, and their spouses to the extent allowed by law.

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