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Service Specialist 1 PT - Lake City

Campus USA Credit Union
$18.46 - $21.73 Hourly
parental leave, paid time off, tuition reimbursement, 401(k)
United States, Florida, Lake City
1658 West US Highway 90 (Show on map)
Dec 15, 2025
Description

The hours for this position are:

Monday - Thursday: 11:45 AM - 5:15 PM

Fridays: 12:45 PM - 6:15 PM

Saturdays: 2 per month from 8:45 AM - 12:15 PM.



Role

Immediately greets and assists members or potential members upon arrival by processing financial transactions, setting up new accounts, and educating members on CAMPUS' products and services. This is a sales and service position that strives to establish relationships with members so that CAMPUS will be their primary financial institution.



Essential Functions & Responsibilities



  • Exemplifies the core values of CAMPUS, while supporting our strategic priorities for members, employees, and community. Maintains the highest standard of professionalism, integrity, and confidentiality
  • Receives and processes member financial transactions, including deposits, withdrawals, loan payments, and member-requested transfers
  • Assists members with opening and closing accounts, answers questions about products and services, and resolves problems that are within their authority to resolve
  • Identifies cross-sell opportunities and cross-sells services to members


Qualifications

Education



  • High School Diploma or GED



Experience



  • 0 - 1 year of general experience



Other Skills



  • Attention to Detail
  • Cash Reconciliation
  • Collaboration and Teamwork
  • Communication
  • Confidentiality and Discretion
  • Cross-Selling
  • Excellent Member Service
  • Microsoft Office Products
  • New Account Openings
  • Product Knowledge
  • Problem Solving
  • Time Management and Organization



Part-Time Employee Benefits Package

All Part-Time employees are eligible for benefits such as a 401(k) with up to a 5% company match, Holiday Pay based on work schedule, Paid Time Off, Tuition Reimbursement, Paid Parental Leave, and Employee Wellness Reimbursement. CAMPUS USA Credit Union strongly encourages health, well-being, and work-rest balance. We do everything we can to promote healthy, happy employees!

Please note: Benefits are not available for Interns.

EOE/AA, including Veterans and Disabled

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