System Administrator

Purpose of Role
We are seeking a highly skilled and proactive System Administrator with deep expertise in Microsoft cloud technologies to support and maintain our enterprise infrastructure. This role is critical to ensuring the reliability, security, and performance of our collaboration platforms, email systems, and cloud services. The System Administrator will coordinate work with other IT professionals and interact directly with staff.

Key Accountabilities Include
* Ensure timely resolution to end user issues
* Ensure IT general control requirements are followed
* Ensure the health of IT enterprise computer systems to deliver availability goals
* Ensure work meets business needs
* Ensure that staff can successfully access IT enterprise computer systems
* Ensure positive end user experience

Primary Responsibilities Include

• Administer and support Exchange Online, hybrid email systems, and related messaging infrastructure
• Manage and troubleshoot Microsoft 365 apps, Teams, Azure, Active Directory and Citrix environments
• Perform enterprise system updates with patches and/or code promotions
• Perform enterprise application administration
• Perform cloud platform administration
• Perform data backup monitoring
• Address IT environment access requests and maintain secure access controls across IT systems
• Support compliance initiatives including IT General Controls (ITGC) and field audits
• Address enterprise computer administration tasks
• Support YCA's compliance with required field audits

Core Functional Competencies
* Network Administration: Manage an on-premise or cloud-based network, including the secure flow of data between integrated solutions, access management, and network monitoring
* Private Cloud Administration: Merge cloud-based applications and infrastructure
* Project Management: Plan, organize, and manage tasks and resources to bring about successful completion of a specific project
* Reporting: Generate and deliver reports to meet information requests and needs; disseminate internal and external data
* Security: Identify, evaluate, and control technology-based threats to the organizations' operations, capital and earnings
* System Administration: Manage hardware or software system(s)
* User Support: Possess detailed knowledge of standard PC operations, including installing new programs, access, system and produce performance, operating systems and basic platforms; guide end users through challenges or learning in a patient, helpful manner

Core Behavioral Competencies
* Yamaha Way (Will, Integrity, Initiative, Challenge, Commitment)
* Customer Focus
* Decision Quality
* Plans and Aligns
* Collaborates
* Self-Development
* Situational Adaptability

Qualifications
Ideal
* Experience with cloud environments (Microsoft Azure, AWS, Citrix) and Microsoft enterprise technologies
* Experience with Microsoft Enterprise technologies
* Experience with enterprise computer hardware
* Working experience with network communication protocols (http, ftp, sftp, ssl, udp, tcp/ip, DNS)
* Experience with IT system segregation
* Experience with IT general controls and auditing
* Experience with command-line tools and scripting including PowerShell and/or Bash

Preferred
* 3+ years IT support in a corporate environment
* Proven hands-on experience with enterprise hardware, system integrations, and cloud infrastructure
* 5+ years IT enterprise hardware support

Here's What We'll Bring

• Comprehensive benefits package including Medical, Vision, Dental, LTD, Life-Insurance and 401k with match AND automatic contributions
• Performance based bonus program
• Robust employee wellness programs including free music lessons
• Gym and wellness reimbursement program
• Tobacco cessation reward program
• Free concerts from award winning artists
• Discounted hotel, travel, entertainment, and other attractions
• Employee product purchase program
• Flexible work options (including hybrid schedule)
• Casual dress
• Vacation, sick-time and personal floating holidays
• In-office events, for example -- Bring Your Dog to Work Day, Employee Singing Competitions, Spirit Week and other fun events
• Inclusive and passionate culture

Compensation

• The hiring range for this position is $58,000 - $80,000 annually + bonus. This is the hiring range and does not include the value of benefits. The hiring range does not reflect total earning potential over time.
• Final offers within the posted compensation range are based on qualifications, skills and experience required for the role.