Clinic Operations Manager- HATS Administration

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The Johns Hopkins Hospital is a world-renowned leader in patient care, serving the greater Baltimore community and patients from all across the globe.
Our friendly and knowledgeable staff teams provide support throughout our many specialty departments and centers, from primary visits to emergency care.

What Awaits You?

• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Affordable and comprehensive benefits package

Location: Johns Hopkins Hospital Baltimore, MD- HATS Administration

Full Time- Day Shift

Position Summary:

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Manages day-to-day activities to ensure smooth clinic operations and high-quality patient care.

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Oversees patient scheduling, registration, and discharge processes to ensure efficient patient flow.

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Coordinates with physicians, nurses, and ancillary services to optimize clinic workflows and patient flow.

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Creates and enforces policies and procedures to enhance clinic operations and patient care.

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Develops and maintains EPIC templates and health information management systems for data handling.

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Implements safety and regulatory compliance measures to maintain a secure and compliant clinical environment.

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Monitors key performance indicators and operational metrics to identify areas for improvement and meet operational goals.

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Responsible for employment activities including hiring, firing, corrective action, training, monitoring and conducting performance reviews.

Minimum Qualifications:

Education:

• Bachelor's Degree in healthcare, or a related field (Required)

• Master's Degree in healthcare, or a related field (Preferred)

• One year of relevant education may be substituted for one year of required work experience or one year of relevant professional-level work experience may be substituted for one year of required education.

Work Experience:

• 7+ years of experience in clinical practice management (Required)

Important Notices:

***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 29.40/hour - Maximum 51.46/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.