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CARE NAVIGATOR - PARTIAL HOSPITALIZATION PROGRAM

Universal Health Services
life insurance, paid time off, tuition reimbursement, 401(k)
United States, Georgia, Atlanta
Dec 09, 2025
Responsibilities

Care Navigator

Partial Hospitilization Program

About YOU:

You are a dynamic, compassionate, responsible and trusted caregiver. That's why you got into healthcare in the first place. You are detail oriented and the safety of your staff and patients always comes first. You have experience in mental health and/or addictive disease. You are looking for a position on the where you can use your leadership and customer service experience to ensure patients get the right level of care at the right time in their treatment journey. You use your own personal style and are empowered to help you care for patients, while delivering superior quality care. You like a challenge and the satisfaction of working with other professionals to get patients the help they need.

About what you'll get to do:

A Care Coordinator is responsible for these and other day to day job duties:

  • Meet with patients to discuss the benefits of appropriate programming options and guide them through the PHP/Step-down process
  • Assist in the development of strategies, goals and objectives to ensure all patients who need care are able to start the PHP Program
  • Collect data specific to the step-down process, including eligibility, referrals, refusals, and reasons for refusal or acceptance, identifying and reporting on trend
  • Coordinate with the Admissions Department, Clinical Services, Utilization Management, Business Office, and Outpatient Services on patient eligibility for programming options
  • Ensure that all aspects of the step-down process are followed: identification of eligible patients, insurance verification, treatment team approval etc.
  • Assists facility leaders in identifying trends to continue program expansion and reduce barriers to treatment.

About Peachford:

Peachford Hospital is the one of the largest private behavioral health and addictive disease treatment facilities in the U.S. and has been providing compassionate care to children, adolescents, adults and seniors since 1973. Located in the North Atlanta/Dunwoody neighborhood, Peachford offers inpatient acute care, as well as partial hospitalization/outpatient programs.

Our hospital has a strong, seasoned leadership team with plenty of mentoring and coaching opportunities for career advancement available. Our patients present us with clinical challenges and high acuity illnesses and they require superior care. We balance that with a strong commitment to teamwork and a sense of humor that makes Peachford a challenging, yet fun place to work. While taking care of our patients, we also strive to take care of each other.

To learn more about why 500+ professionals choose Peachford for their career, follow us on online:

  • https://www.linkedin.com/company/peachford-behavioral-health
  • peachford.com

About what's in it for you:

Peachford Hospital offers full time employees a great benefits program that includes Health, Dental and Vision Plans, 23 days of Paid Time Off (PTO), a 401k Plan and company match as well as life insurance, disability insurance, tuition reimbursement and a stock purchase plan.


Qualifications

About what is required for this role:

  • A bachelor's degree in psychology or other social services area is preferred. Relevant mental health experience may be substituted for degree.
  • Three years direct mental health experience working with different levels of patients.
  • Understanding of the business processes related to treatment options such as inpatient care, outpatient care, partial hospitilization, etc.
  • Dedication to Service Excellence and improving the patient experience

About the next steps in the process:

After we review your resume, we will reach out to you if we find your background and experience to be a match to work with us. Our interview process is virtual at this point to keep us both safe and if you come on board with Peachford you will be eligible to get a covid vaccine.

About Diversity and Inclusion:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

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