Product Performance Manager

HSB, a Munich Re company, is a specialty insurer and risk solutions provider known for its industry-leading equipment breakdown coverage. We combine deep engineering expertise with cutting-edge technology to help clients prevent loss and ensure operational resilience. Our offerings include equipment breakdown insurance and other specialty coverages (cyber, EPLI, service line, home appliances), along with a suite of risk management services powered by 1,200 engineers and inspectors, IoT sensors, AI, and predictive analytics. HSB is redefining insurance by focusing on prevention-not just protection.

Open to all HSB/Munich Re Offices + Remote Options

About the Role

The Product Performance Manager will lead strategic portfolio discussions and analytics across multiple specialty insurance lines and distribution channels. This role is responsible for evaluating product performance, identifying profitability drivers, and ensuring alignment with defined strategy, appetite, and accumulation allowances. You will inform strategic decisions through data analysis and collaborate closely with segment leaders, underwriting, actuarial, and compliance teams to shape product and pricing strategies and optimize portfolio performance.

Key Responsibilities

• Lead portfolio strategy and analysis to identify growth opportunities, adverse selection, and profitability levers. Shape product strategy through data-driven insights.
• Collaborate with underwriters to assess risk appetite, refine rating models, and evaluate pricing adequacy using historical and predictive data.
• Monitor market trends, competitor filings, and emerging risks. Translate insights into strategic recommendations for product development and positioning.
• Segment and evaluate the book of business to identify growth opportunities, adverse selection, and cross-sell potential.
• Ensure product strategies align with state and federal guidelines.
• Lead initiatives across underwriting, actuarial, claims, and product innovation teams. Present findings to senior leadership and influence strategic decisions.

Dimension of the Role

• Drive actionable product strategies that increase revenue and profitability.
• Guide analytic work toward market-relevant outcomes.
• Serve as liaison to executives, actuarial teams, broker-facing teams, and underwriting strategy groups.

Qualifications

• Bachelor's degree in Business, Economics, Statistics, Risk Management, or related field (Master's, CPCU, or actuarial credential preferred).
• 10+ years of experience in insurance analytics or product management/state management, preferably within specialty P&C lines or property.
• Proven experience turning insights and analysis into actionable product and market strategies.
• Experience in competitive analysis, price/coverage strategy, and market strategy.

Knowledge & Skills

• Exposure to niche lines such as cyber liability, professional indemnity, marine, or environmental.
• Experience with ISO or proprietary rating plans.
• Proficiency in SQL, Excel, and data visualization tools (e.g., Tableau, Power BI).
• Familiarity with actuarial concepts, rate filings, and underwriting workflows.
• Strong business acumen and ability to translate data into strategic decisions.
• Excellent communication and stakeholder management skills.

At The Hartford Steam Boiler, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. The work environment characteristics, and any physical and mental requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.