Home Lending Title Review Specialist

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Job Summary
The Home Lending Title Review Specialist is responsible for conducting thorough reviews of property titles, identifying any issues or discrepancies, and taking proactive steps to resolve. In this role it is important to ensure internal and external customer service expectations are exceedingly satisfied. Collaboration with attorneys, Title agents, and internal partners to gather needed information timely is necessary. Maintaining accurate records and documentation of all title curative activities is imperative. Knowledge of the residential mortgage loan process and associated documentation, with a strong understanding of regulations and laws, is critical for success in this position.

Responsibilities

• Ensure all title reviews adhere to federal, state, and local regulations (e.g., RESPA, TILA) and internal policies.
• Stay updated on changes to regulations and industry standards that impact title review processes.
• Research and analyze legal documents, such as deeds, mortgages, judgments, liens, Surveys, covenants and restrictions, to identify potential issues and correct title defects.
• Request and review necessary documentation to correct title deficiencies, such as affidavits, quitclaim deeds, and corrective instruments.
• Collaborate with title examiners, underwriters, processors, and attorneys to settle complex title issues efficiently.
• Verify property address, legal descriptions, parcels, ownership and vesting information match across all relevant documents.
• Resolve any issues such as missing information, incomplete, inaccurate or contradictory information contained in the title documentation.
• Maintain accurate and organized records of title reviews, findings, and communications.
• Ensure all documentation is properly stored in the loan file and/or document management system.
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education Qualifications

• High School Diploma or equivalent work experience (required)

Experience Qualifications

• 3+ years Home Lending or Legal Assistance experience (required)

Tactical Skills

• Strong math and analytical skills
• Working knowledge of real estate title concept.
• Excellent problem solving and analytical skills.
• Excellent customer service skills.
• Ability to work in an accurate, detail-oriented and highly productive manner.
• Ability to communicate professionally, both verbally and in writing.
• Intermediate skills in Microsoft Suite - Word, Excel, etc.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
• Experience in curative title.
• Comprehension of title exam work.

Personal Skills

• Collaboration
• Critical Thinking
• Problem Solving

Practical Skills

• Business Acumen
• Oral & Written Communication
• Risk Management

Core Competencies

• All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies.

Physical Demands

• General Office - Prolonged sitting, ability to communicate face to face in person or on the phone with teammates and clients, frequent use of PC/laptop, occasional lifting/pushing/pulling of backpacks, computer bags up to 10 lbs.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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