Call Center
 Quadrant, Inc. | |
 United States, Georgia, Atlanta | |
 Dec 01, 2025 | |
|
Call Center Health Surveys Atlanta, GA or Durham NC Pay: $18 Per hour MUST: Call Center experience Comfortable making a high volume of outbound calls Ability to develop relationships Experience performing health surveys Strong medical terminology knowledge Experience working in the healthcare arena Ability to present information to callers in a friendly manner Strong customer service support skills Ability to follow script and pivot with callers Strong data entry and documentation skills as well as strong attention to detail HS diploma or GED required DUTIES: The Duties of the Medical Call Center role include but are not limited to the following: Interview callers following specific protocol Call Patients and perform health surveys Maintain documentation of all telephone study contacts and results of each call. Review interviewing materials and CATI screens prior to making the call. Organize and turn in completed work in the designated area at the end of each shift. Document and record data Follow TRC rules and regulations. Perform additional duties as instructed Quadrant is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a protected veteran, or status as an individual with a disability. "Healthcare benefits are offered to all eligible employees according to compliance mandated by the Affordable Care Act". | |