Client Services Coordinator- Jackson County Health Department - (Mon-Fri, 8a - 4:30p)

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Join our team as the Client Services Coordinator and help keep the heart of the health department running smoothly! You'll lead front-desk and administrative operations, support clinic flow, and guide the team handling vital records and client services. If you love organizing, problem-solving, and helping a community stay healthy, this role is the perfect fit.

• Jump in during busy times to support front-desk and registrar functions

• Supervise, train, and support staff handling registration, insurance, and fees

• Review schedules, assignments, and daily workloads

• Serve as the go-to person for clinic procedures

• Prepare reports on clinic operations (patient volume, satisfaction, vaccines, QA, etc.)

• Keep communication flowing across teams and departments

• Represent the department on key committees

• Work with IT when scheduling or ECare issues pop up

• Step into special duties during a public health emergency

• Provide excellent customer service to clients and staff of all backgrounds

• Maintain compliance with all policies, regulations, and quality standards

• High school degree in a related field or a combination of equivalent education and experience.

• A minimum of 1-2 years of high-level administrative responsibility.

• Excellent computer skills including the ability to do Word, Excel, PowerPoint with the ability to compile and maintain databases.

• Working knowledge of the principles and theories of public health; experience in operations.

• Ability to analyze information and formulate effective plans for using information.

• Sound judgment sufficient to ensure the integrity of operations.

• Excellent communication skills including a high degree of professionalism and personal presence.

• Considerable skill in facilitating problem solving.

If you're passionate about helping others, thrive in a fast-paced environment, and want to play a key role in supporting public health, we'd love to meet you! Apply today and help us strengthen community health-one client at a time.