Receptionist

SUMMARY

The receptionist is responsible for receiving and routing incoming calls and greeting visitors in a friendly, professional, business-like manner. Assist support staff with various projects, which include typing, data entry, maintenance of reference materials, mailings, and other projects as assigned.

Full-time, benefits-eligible

Onsite at our office in Freehold, NJ 07728

Hours: Monday-Thursday 8:30 am-5 pm, Friday 8:30 am-2:30 pm

ESSENTIAL DUTIES AND RESPONSIBILITIES

Administration Support Functions: Answer, screen, route, and direct calls to the appropriate party in a professional, business-like manner;

Take complete and accurate messages for individuals who are unavailable to take phone calls or promptly route callers to voicemail;

Become familiar with senior management priority contacts. Be able to recognize the senior management and owners' phone numbers, voices and be able to greet them by name;

Develop an overall understanding of the phone system and voicemail. Communicate effectively any phone system, long distance or voicemail problems to IT and or Supervisor;

Communicate time/date of accidental mis-use of 911 emergency system to IT for reporting and employee training;

Order, quality check and assist with re-stocking supplies as needed for the office by coordinating with administrative staff when we are low, special events, etc.;

Keep up to date desk manual outlining procedures performed by receptionist;

Front Desk Management: Work collaboratively with fellow staff to maintain coverage at front desk at all times by coordinating unexpected or unplanned breaks, time-off, change in lunch schedules, etc.);

Assist with visitors and vendors by confirming appointments, preparing reader board, creating name badges, managing sign-in records, offering beverages, hanging coats, etc.;

Special Projects: Work collaboratively with fellow staff to advance the values and mission of Senior Market Sales by serving on relevant internal and external committees; Assists with special projects/assignments as requested by members of management;

Performs other duties as assigned by management.


QUALIFICATIONS
EDUCATION / EXPERIENCE

High School Diploma or GED required

One (1) to two (2) years or more of customer service, administrative, or front desk experience required

PERKS AND BENEFITS

Health insurance

Dental and vision insurance

401(k) with company match

Paid time off

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