Regional Director of Operations - WISCONSIN Region

Regional Director of Operations (Wisconsin Region)

Great Lakes Management | Full-Time | Exempt | Travel Required

Join Our Team as a Regional Director of Operations!

Are you a dynamic and experienced leader ready to make a positive difference in the lives of others?

Why You'll Love It at Great Lakes Management:
At Great Lakes Management, you'll join a mission-driven organization that values quality, compassion, and professional development. You'll have the opportunity to make a measurable impact across our senior living portfolio while being supported by a collaborative, experienced leadership team.

Location: Minnesota/Wisconsin, supporting senior living communities across the GLM portfolio.

Regional Director of Operations Job Perks and Benefits:

• Pay - $130,000 - $140,000 per year
• Yearly bonus potential up to 15% of base salary
• Full benefits package and 401K match
• Opportunities for professional development
• Supportive work environment with a focus on employee wellbeing

Position Summary

The Regional Director of Operations (RDO) oversees operational, financial, and cultural performance across assigned senior living communities in Wisconsin. The RDO leads Executive Directors (EDs), collaborates with Regional Directors of Clinical Operations (RDCOs), and partners with corporate leaders to maintain high-quality operations and resident satisfaction while ensuring compliance with Wisconsin DHS regulations.

Key Responsibilities

• Provide leadership, coaching, and support to Executive Directors across assigned communities.
• Monitor operations to ensure compliance with GLM policies and WI state/federal regulations.
• Collaborate with RDCOs on clinical initiatives and resident care standards.
• Drive financial performance through effective budget oversight, occupancy management, and cost control.
• Partner with sales and marketing to achieve growth and retention goals.
• Maintain safe, well-maintained environments through regular site visits and vendor management.
• Serve as a primary liaison between community leadership, ownership, and corporate teams.

Qualifications

• Bachelor's degree in business, healthcare administration, or related field preferred.
• At least 5 years of multi-site leadership experience in senior living or healthcare required.
• Proven success in operational excellence and financial oversight.
• Working knowledge of Wisconsin DHS CBRF and RCAC regulations strongly preferred.
• Excellent leadership, interpersonal, and analytical skills.
• Must hold a valid driver's license and be able to travel frequently throughout Wisconsin and to Minnesota.

At Great Lakes Management, our mission is to make a positive difference in the lives of those we serve. For more than 35 years, we've built our reputation on leadership that values both people and performance. Guided by our core values of Compassion, Positivity, Accountability, Teamwork, and Resourcefulness, we strive to create communities where residents feel at home, employees feel valued, and excellence is the standard.

If you're a collaborative, purpose-driven leader who believes culture and results go hand in hand, we invite you to bring your expertise to Great Lakes Management and help us continue enriching lives across our senior living communities.