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Remote New

Territory Business Manager

Syneos Health/ inVentiv Health Commercial LLC
paid time off, sick time, 401(k)
United States, New York, Buffalo
Nov 04, 2025

Description

Do you have a noticeable passion for results?

The Territory Business Manager (TBM) will work in their assigned geography to lead with sales activities. Specifically, the TBM is responsible in their assigned geography to maximize awareness and sales results of promoted products. The TBM will engage key assigned Neurologist, Pain Management and Primary Care Physicians across their assigned territories in face-to-face discussions to promote assigned product(s), maximize the product(s)' selling potential, meet program objectives, and deliver revenue in an assigned area and contribute to the achievement of the Company's revenue goals. The TBM will also be responsible for engaging key pharmacies in each territory to conduct compliant sales discussions of the products promoted.

  • Create and implement business plans and tactical strategies for their territories.
  • Manage geographic territory to achieve individual, territory and company goals for sales, market share, call metrics, appropriate sample distribution, etc.
  • Manage daily sales call activity according to defined expectations, with the purpose of influencing customers and building and driving product sales:
    • Promote product(s) via face-to-face interactions with assigned HCP targets and Pharmacies while engaging them in in-depth program discussions/presentations.
    • Profile and manage a list of key HCP targets and Pharmacies to provide value-added benefits to grow product volume.
    • Sample and provide Co-Pay cards to HCP's based on the business needs identified by the TBM's.
  • Develop call plan for the territory and make the number of calls on physicians and pharmacies as per the call plan.
  • Listen and respond appropriately to customer needs and questions.
  • Effectively and persuasively communicate with customers using effective selling, listening and negotiation skills, proper terminology, and approved messaging.
  • Maintain thorough knowledge of product(s).
  • Sample as per the company policy and record distribution of samples in a compliant way.
  • Verify and complete required data entry in CRM systems, such as details of the target's responses and any follow-through actions.
  • Regularly and timely communication with Regional Business Director as required.
  • Create and maintain a positive relationship with customers.
  • Prepare reports for management as needed.
  • Fully comply with all laws, regulations and Scilex Policies, Code of Conduct, all privacy and data guidelines, relevant state and federal laws and regulations as well as the Company's policies and procedures in connection with the performance of the job function, including, but not limited to, the Federal Food, Drug, and Cosmetic Act, the Prescription Drug Act, Marketing Act, the PhRMA Code related to interactions w/healthcare providers, and the Federal Anti-Kickback Statute.
  • Participate in teleconferences and live National, regional and district meetings and training sessions and represent Scilex at National and/or local conventions when requested.
  • Perform special projects and assignments as directed by the manager.

Job Requirements

  • Previous experience and success in sales, customer service, or other related fields
  • 4 Year College Degree
  • Able to work large geography.
  • Familiarity with CRM platforms
  • Ability to build rapport with clients.
  • Strong negotiation & decision-making skills
  • Deadline and detail-oriented
  • Ability and willingness to take direction from multiple sources and complete instructed tasks within deadlines provided.
  • Can quickly establish customer relationships.
  • Maintains a competent knowledge of product knowledge.
  • Excellent verbal, written and interpersonal communication skills.
  • A valid driver's license and safe driving record
  • Good organizational and planning skills.
  • Reside within the assigned geography.
  • Willingness to travel, some overnight travel may be required.

Preferred Skills

  • Ability to work independently and as a team member.
  • Basic knowledge of pharmaceutical industry.
  • Goal and results driven.
  • Strong process facilitation, problem solving and analytical thinking abilities to make sound business decisions on a day-to-day basis.
  • Excellent verbal, written and interpersonal communication skills.
  • Clear, articulate and grammatically sound speech and professional manner.
  • Strong focus on providing customers with superior support and service.
  • Ability to learn, understand and communicate complex information.
  • Strong rapport building skills and active listening skills.
  • Excellent selling, closing, persuasion and presentation skills.
  • Ability to display high levels of initiative, effort and commitment successfully complete projects and assignments.
  • Ability to comprehend and communicate complex technical/medical terminology and to maintain the required technical expertise including competitive product knowledge.
  • Must be self-motivated and disciplined.
  • Strong planning and organizational skills and strong attention to detail.
  • Ability to work independently and as a team member.
  • Ability to multitask and successfully operate in a fast-paced environment.
  • Flexibility and ability to handle multiple tasks simultaneously.
  • Ability to work with people at all levels inside and outside of the company.
  • Demonstrated technical aptitude and working proficiency at an advanced level in Microsoft Word, Excel, Power Point and Outlook.
  • Must be able to successfully complete training and meet training expectations to operate within the parameters of the program.

The annual base salary for this position ranges from $85k-$95k. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role.In addition, some positions may include a company car or car allowance and eligibility to earn commissions/bonus based on company and / or individual performance.

At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.

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