New

Customer Service Representative / Entry

TEKsystems
$20.00 - $24.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Toledo
Nov 01, 2025
May include, but are not limited to, the following: * Accurately manages order processing in JDE, product, quantity, shipping, special instructions, etc. * Handles complex order issues according to department guidelines. * Develops documentation for sales orders. * Maintains system accuracy on sales orders to reflect realistic ship dates. * Partners with internal supply chain departments to manage existing customer orders and ensure their expectations are met. * accurate reason codes are applied in JDE and appropriate forms are completed in compliance with department policy. * Maintains daily contact with Sales Representatives regarding pricing inquires, discrepancies, and status updates. * Ensures SOX compliance processes are followed and necessary documents are verified and filed. * May coordinate truck deliveries for certain locations with Traffic department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Business degree or equivalent required. Degree in sales or marketing preferred but not required. * 5 years customer service experience preferably in a manufacturing environment. Experience Level Intermediate Level Job Type & Location This is a Contract to Hire position based out of Toledo, OH. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Toledo,OH. Application Deadline This position is anticipated to close on Nov 7, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.