Counter Sales Representative

PT Holdings LLC
United States, Texas, San Antonio
Oct 31, 2025
Description Position at Commercial Kitchen Parts & Service The Counter Sales Associate/Representative is responsible for attending to walk-in customers and answering parts counter telephone calls. This position will generate revenue by soliciting and obtaining orders; understanding and interpreting technical requirements. Essential Responsibilities & Accountabilities: Sales administration duties are performed accurately and on time Develop sales opportunities by researching and identifying potential accounts, soliciting new accounts building rapport; providing technical information and explanations; preparing quotations. Conduct ongoing customer needs, analysis and research of customer requirements. Participate in sales meetings and take responsibility for sales improvement initiatives Answers telephones, fax and e-mail inquires in a timely manner Fills orders and communicating expected delivery date Cooperate with counter sales lead and other department heads to determine essential strategies for sales Restock front end with parts, tools and supplies. QUALIFICATIONS: Completion of a satisfactory background check and drug screen is required. Valid Driver's license and driving record that aligns with our safety standards. Proficient in MS Office and other computer applications Able to read, interpret and explain sales orders and inventory reports. Establish and maintain tactful, courteous, and effective working relationships with those contacted in the course of work, including the general public. Possess a sense of urgency Excellent attendance record Exhibit strong leadership and interpersonal skills Have extensive customer service skills and the ability to make sound decisions that reflect CKPS values. Good organizational, leadership, focus, and time management skills in a rapidly changing and fast pace environment with minimal or no supervision. Exhibit the mindset of an Ownership Thinker Must be efficient and organized to handle multiple task assigned at the same time. Must be able to work overtime, holidays, nights and weekends as needed. Must be detail oriented to ensure accuracy of reporting. Highly organized with attention to detail Work well in a team environment EDUCATION and/or EXPERIENCE: 2+ years' experience in Counter Sales preferred Minumum 1 year of customer service experience Product knowledge or industry experience preferred WORK ENVIRONMENT: Office area and Warehouse environment 40 hours a week plus overtime