Sr. Collections Representative

OMFS

Full Time

86693BR

Job Summary

This position works at Zuckerberg San Francisco General Hospital and UCSF. The Senior Collections Representative coordinates with CPG billing of SFGH, helps with Claim submission, Accounts receivable, working denial, Patient Billing Inquiries, Correspondence, Payment Allocation, Treatment Planning and Process Improvement to ensure compliant and through collections of professional fees performed in the Dental Center. While individuals may have different focuses, all are expected to perform all activities as requested to meet business needs.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $31.80 - $45.62 (Hourly Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

MISSION: Advancing health through excellence in patient care, education and discovery. VISION: To be the preeminent innovator in oral and craniofacial health worldwide. VALUES: Through our values, we demonstrate LEADERSHIP in all that we do. Leadership, Excellence, Accountability, Diversity, Engagement, Respect, Social responsibility, Honesty, Innovation, and Partnership. The School is committed to providing outstanding, integrated patient-centered care, preparing the next generation of clinicians and scientists for a rapidly evolving health care system, leading the world in scientific discovery and its translation into improved patient care and public health, creating and maintaining a supportive work and learning environment that attracts the best faculty, staff, students and trainees who can meet the changing needs of the School, society and profession, and optimizing resources to support strategic objectives and maximize stakeholder value. We provide comprehensive oral health care services with over 120,000 patient visits per year. We offer a four-year DDS program as well as a two-year program for international dentists that culminates in the DDS degree. We have numerous specialty residencies, PhD and Master's degree programs in Oral and Craniofacial Sciences, a combined DDS-PhD program, and a combined PhD-dental specialty training program. Other graduate programs include Craniofacial and Mesenchymal Biology and Bioengineering, and a DDS/MBA program. The School is one of the preeminent oral and craniofacial research enterprises in the world, ranking number one in National Institute of Health funding for 24 consecutive years. ORAL & MAXILLOFACIAL SURGERY Our laboratory employs a multidisciplinary approach of molecular, biochemical, in vitro electrophysiological, and behavioral techniques to evaluate mechanisms underlying pain and analgesia. We are investigating signal transduction mechanisms for mechanical, thermal and chemical stimulus-induced activation of sensory neurons and mechanisms underlying sensitization of responses to these stimuli. We also investigate neural and endocrine (stress axis) contributions to inflammation, the immune response and pain.

Required Qualifications

• At least 1 year of previous Insurance Follow up experience.
• Graduation from high school or a GED and five years of experience, including two years of experience in collections investigation; or an equivalent combination of education and experience
• Demonstrate the Ability to communicate effectively (orally and written).
• Experience with MS Excel, Word and Outlook
• Effective time management and ability to meet deadlines
• Ability to work independently or as needed with a team.
• Ability to meet productivity and quality standards.
• Demonstrates positive attitude and excellent customer service skills.
• Proven ability to coach and mentor staff for optimal results
• Ability to set priorities, goals and objectives
• Demonstrate the ability to perform all aspects of billing and follow-up with superior quality.
• Excellent attendance record.

Preferred Qualifications

• Prior working knowledge of the EPIC (Apex) system, especially PB or HB Insurance Follow up Module(s).
• Prior experience in a medical office environment; strongly preferred
• Knowledge of UC Peoplesoft
• Bachelor's degree in related area and/or equivalent experience/training
• Certified Procedure Coding (CPC)
• Certified Dental Coding (CDC)
• Associates or Bachelor's Degree

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

004621 COLL REPR SR

Job Category

Dentistry, Financial

Bargaining Unit

Teamsters Local 2010 - Clerical and Allied Services Unit (CX)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Zuckerberg San Francisco General (ZSFG)

Work Style

Fully On-Site

Shift

Days

Shift Length

8 Hours