Clerical Assistant 3

The Department of Health is looking for a highly motivated and attentive individual who excels at noticing and identifying details. We have an opening for a limited-term, full-time Clerical Assistant 3 within the Bureau of Health Statistics and Registries, Division of Statistical Registries. If you want to put your clerical experience to use with a team that supports the bureau's mission of managing statewide registries for vital events, this may be the position for you!

In this role you will learn the myriad of corrections and amendments to birth records allowable in accordance with Pennsylvania law and apply this knowledge to provide advice and counsel to consumers on the nuances of specific situations and the legal requirements for each type of change. Customer service skills are key for success in this position. You will have the opportunity to expand your knowledge by participating in training events for identifying and responding to fraudulent requests, identifications, and documents. Your responsibilities will also include assembling data about the type and amount of work performed and completing daily production reports.

Our team will rely on you to participate in quality assurance activities that improve quality of processes for corrections and amendments, and to remain vigilant for the emergence of patterns, trends, or consistent problematic issues. Discretion is critical for maintaining the confidentiality of information contained in vital records. Join us and apply your attention to detail with a team where your talents are valued!

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Limited-term full-time wage position with benefits (Bronze Plan). Duration of employment is approximately six months with possible extension for an additional six months.
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to two days per week, after successful completion of mandatory on-site training for a minimum of two weeks. You may also be required to work onsite as dictated by operational and training needs. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Please direct all questions regarding telework and alternate worksites to Kay Diritto (kadiritto@pa.gov) and Anna Elias (aelias@pa.gov)
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• One year of moderately complex clerical experience; or
• An equivalent combination of experience and training.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.