FOOD SVC WKR II - RETAIL

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You were meant for Hopkins. Sibley Memorial Hospital is a private, not-for-profit, community health care provider, governed by a community-based board of trustees. We can offer the most advanced, innovative technology with the collaboration and teamwork typically found in a community hospital. Our exceptional employee development programs offer unlimited career growth potential.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Paid Time Off
• Affordable and comprehensive benefits package

The Food Service Worker III provides the highest quality of service to customers at all times. Works at various stations in the Coffee Shop, as assigned. Sets up stations and performs cleaning work in the Coffee Shop as assigned. Performs cold and hot food preparation for the Coffee Shop, as well as, assembles customized beverages according to brand specifications. Maintains high level of sanitation in work area. In addition, effectively performs duties of coffee barista, food production, food service cashier or sanitation when needed. May perform work in other areas of the department as needed.

Hear from our hospital president

https://www.youtube.com/watch?v=qj5KuB34gU8

Location:

Sibley Memorial Hospital

Washington D.C.

Shift:

FT/Days

Education:

High school graduate or equivalent.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Sets up and serves at various stations in the Coffee Shop.
• Follows HACCP food safety guidelines and portion control guidelines at all times. Thoroughly cleans area after and during service.
• Takes responsibility to resolve customer complaints whenever possible. Refers complaints and suggestions to Team Leaders and Managers when necessary.
• Greets all customers with personalized services. Must have knowledge of menu items and recipes to effectively service the customer.
• Resolves guest complaints with little or no supervision.
• Performs cold food preparation for the Coffee Shop, such as set up and preparation of all salad bar items, slicing vegetables for toppings, preparation of food for vending machines, and portioning of desserts, in a timely and sanitary manner.
• Consistently records refrigeration, freezer, and food temperatures according to schedules. Promptly reports any inappropriate temperatures to a Team Leader or Manager for corrective actions.
• Follows special cleaning schedules to clean and reassemble all assigned equipment.
• Maintains work area in a neat and sanitary manner.
• Cross trained in duties of and regularly provides relief for coffee barista, food production, food service cashier and sanitation.
• Adheres to all hospital and departmental policies and procedures.
• Performs other duties as assigned by team leaders, managers, or director.

MINIMUM REQUIREMENTS:

Skills and Abilities Required:

Skilled in operating an espresso machine. Has a high level of skill in making espresso-based beverages. Able to create specialized beverages.

Knowledge of working a cash register and credit card machine required.

Must be able to work with minimal supervision and meet tight deadlines.

Must be pleasant and courteous in all interactions.

Excellent personal hygiene and customer service skills.

Minimal Experience:

Must be able to read and understand written menus.

Must be able to communicate verbally in English with customers.

Math skills and cash handling experience required.

Two years or more of food service experience in a retail setting

Our competitive Benefit Package is designed to support the well-being and financial security of our employees and includes:

• Full medical, dental, and vision plans,
• Retirement plans,
• Paid time off (PTO),
• Tuition reimbursement for you and your dependents,
• Tell a friend and get paid! Ask about our Employee Referral Program Bonus!
• And more! Visit https://jhhs.mybenefitsjhhs.com/

Important Notices:

***Authorization to Work in the United States:Applicants who require sponsorship now or in the future will not be considered for this position.

Salary Range: Minimum 18.57/hour - Maximum 30.64/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.