Senior Information Technology Specialist - Microcomputer Support

This is the lead position in this class. Incumbents may function as team leaders and/or technical specialists. This position is distinguished from Information Technology Specialist levels I and II by the amount of responsibility, leadership and discretion exercised, expertise demonstrated, and complexity and scope of work performed.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) postingclick here.

Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and/or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions. Performs related duties as required.

Applicants applying to this position are REQUIRED to complete and submit:

1. A Los Rios Community College District Application
2. Resume or Curriculum Vitae
3. Letter of Interest

• Applications submitted without all required documents listed above will be disqualified.
• Applications submitted with additional materials NOT requested will be disqualified.
• Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
• Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
• Individuals who have completed college/university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents, even if the foreign document has been accepted by another college/university in the United States.
• Foreign transcript evaluations are ONLYaccepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.
• ONLY copies of transcripts from a US College/University or Foreign Transcript Evaluation will be accepted. DO NOT include any foreign transcripts.
• Graduate advising documents, certificate of degrees, diplomas, and grade reports will not be accepted as transcripts.