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Service Sales Specialist

ABB Inc.
United States, North Carolina, Cary
305 Gregson Drive (Show on map)
Oct 18, 2025

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

Local Division Manager
Your role and responsibilities (Mandatory)

In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.

The work model for the role is: hybrid

This role is contributing to the Process Automation business area/Marine & Ports division/Marine Services in Japan.

You will be mainly accountable for:
  • Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
  • Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
  • Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
  • Acting as a marketer/salesperson of ABB's service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).

Our team dynamics (Optional)
You will join a dynamic team, where you will be able to thrive.
Qualifications for the role (Mandatory)
  • Technical college graduate or higher
  • JLPT N1 level or above in Japanese languageand Basic level of English proficiency
  • Minimum 3 years experience managing or servicing electrical equipment and systems, preferably in the marine industry
  • Time management, coordination, accuracy, attention to detail, ability to work well under pressure
  • Ability and willingness to travel up to 50% domestically and internationally as needed (on an as-needed basis, not all the time)
  • Front-end sales experience with knowledge of service contracts, maintenance, and technical support *preferable

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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