Supervisor, PACS | Radiology Informatics

Scheduled Weekly Hours:

Emplify Health by Gundersen is seeking a dedicated and experienced PACS Supervisor to join our Radiology Informatics team. In this key leadership role, you will be responsible for the administration, troubleshooting, and strategic planning of all aspects of our Picture Archiving and Communication System (PACS) and its ancillary systems.

You will oversee user support, service, maintenance, and QA/QC across all radiology and clinical departments-including regional clinics, critical access hospitals, and non-GHS facilities. This role also includes supervising technical staff, managing HR functions, and collaborating with clinical and administrative leaders to ensure optimal system performance and patient care delivery.

Key Responsibilities:

• Lead the daily operations of PACS and related systems, ensuring high availability and performance.

• Supervise and support PACS technical staff, including performance management and development.

• Oversee system troubleshooting, maintenance, and integration support.

• Collaborate with Imaging Management, Radiology Chairs, and regional clinic leadership.

• Participate in project planning, execution, and monitoring for Radiology Informatics initiatives.

• Provide on-call support and participate in shift rotations, including evenings, nights, and weekends as needed.

• Advocate for process improvements and resource planning to support clinical and operational goals.

What's Available:

• 1.0 FTE

• Schedule: Monday-Friday Days however, willingness to work an on call schedule

• Location: Onsite, Main Campus in La Crosse, WI

What You'll Need:

• Bachelor's degree in a related field (e.g., Health Informatics, Information Technology, Radiologic Sciences) 2 years of experience

• Experience: at least 2 years of experience in PACS Administration or radiology informatics

• Experience in a supervisory or team lead role in a healthcare environment preferred

• Epic Certifications - not required however, would be beneficial to seek Radiant training

• Strong communication skills and agile mindset.

• Competitive Benefits:We offer a comprehensive package including medical, dental, pet insurance, and a generous retirement contribution.

• Work-Life Balance:We prioritize your well-being with a 24/7 Employee Assistance Program, generous PTO, and paid holidays.

• Professional Development:Invest in your future with our Tuition Invest Program (up to $3,000 per year), access to hundreds of internal courses, and our Career Development Center.

• Diversity, Equity & Inclusion:We foster a welcoming environment with an inclusive celebration program, Unconscious Bias Training, and Patient Care resources.

• Additional Employee Discounts and Perks

If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!

Emplify Health is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.

If you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.

We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.

Equal Opportunity Employer