New

Medical Office Coordinator (Part-Time) - Academic Internal Medicine & Geriatrics

University of Illinois Chicago
life insurance, paid time off, retirement plan
United States, Illinois, Chicago
Oct 11, 2025
Medical Office Coordinator (Part-Time) - Academic Internal Medicine & Geriatrics Medical Office Coordinator (Part-Time) - Academic Internal Medicine & Geriatrics Hiring Department: DOM Academic Internal Med & Geriatr Location: Chicago, IL USA Requisition ID: 1037518 FTE: .64 Work Schedule: Monday - Friday, 24 hours per week Shift: Days # of Positions: 1 Workplace Type: On-Site Posting Close Date: October 12, 2025 Salary Range (commensurate with experience): $37.18 - 37.18 / Hourly Wage About the University of Illinois Chicago UIC is among the nation's preeminent urban public research universities, a Carnegie RU/VH research institution, and the largest university in Chicago. UIC serves over 34,000 students, comprising one of the most diverse student bodies in the nation and is designated as a Minority Serving Institution (MSI), an Asian American and Native American Pacific Islander Serving Institution (AANAPSI) and a Hispanic Serving Institution (HSI). Through its 16 colleges, UIC produces nationally and internationally recognized multidisciplinary academic programs in concert with civic, corporate and community partners worldwide, including a full complement of health sciences colleges. By emphasizing cutting-edge and transformational research along with a commitment to the success of all students, UIC embodies the dynamic, vibrant and engaged urban university. Recent "Best Colleges" rankings published by U.S. News & World Report, found UIC climbed up in its rankings among top public schools in the nation and among all national universities. UIC has nearly 260,000 alumni, and is one of the largest employers in the city of Chicago. This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents. The Medical Office Coordinator manages the clinical operations support team and registration operations, ensuring a smooth transition from when patients are seen by clinical staff to when they leave the clinic. Proactively maintains and manages provider clinic schedules to ensure quality patient care. Supports efforts to provide best patient practices, customer service, training, and support. They will work closely with the Finance Department to develop processes to ensure accurate billing. Duties & Responsibilities: SCHEDULE MANAGEMENT Completes daily reviews of provider schedules to proactively manage scheduling errors and make schedule changes to maximize utilization. Handles same-day patient appointment needs and facilitates patient requests for sooner appointments. Schedule staff and allocate resources across hours of operation and sites to maximize patient access, satisfaction, and provider productivity and efficiency within budget guidelines. Under the guidance of the Clinic Director, Clinic Medical Director, or designee performs temporary scheduling template maintenance, including adding, blocking, and/or removing appointment slots and clinic sessions. Coordinates permanent template changes, logs permanent template change requests, and validates new template builds. POINT PERSON Serves as the first point of contact for the Customer Care Center management team to investigate and implement solutions to patient access issues, escalating to the Clinic Director, Clinic Medical Director, or clinician as needed. Acts as subject matter expert for clinic/department scheduling protocols and shares knowledge with and provides training to the Customer Care Center management team. Supervise clinical and nonclinical support staff. Respond to requests to compile periodic statistical reports for analysis as needed and assist with creating metric dashboards NETWORKING Develop relationships with the customer care center management team, clinic/department staff, scheduling system, and template build/ maintenance resource(s). Functions as liaison between the clinic and the customer care center. Work with other Dynamic Schedulers and the Customer Care Center management team to share knowledge and best practices. Identifies opportunities and, working with the clinic and departmental leadership, helps implement changes to schedules and provider availability to ensure maximum resource availability matches patient demand by attending mandatory Dynamic Scheduler forums/meetings. ONGOING TRAINING/QUALITY Ensures scheduling build and appointment scheduling protocols remain current with all clinic/department changes. Provide and conduct competency training programs and supervision for clinical operations support staff to ensure level setting and clear expectations are set. Conduct huddles/meetings with staff as appropriate and round in the patient waiting areas. Oversee and direct the nonclinical operations of the clinic, ensuring accurate, efficient, and quality registration process adherence. Medical Assistant duties Process referrals: Secure any necessary prior authorizations or approvals from BCBS before the patient undergoes any procedure (request come from specialist office). Track and document: Maintain detailed tracking and documentation of all referrals in the patient's chart. Educate staff: Act as a resource for physicians and their office staff, educating them on the correct referral Participate in interviewing, hiring, training, progressive discipline, dismissals, and performance appraisals of staff members. Supervise clinical operations support staff directly or through appropriate managers. Perform other related duties and participate in special projects as assigned. Minimum Qualifications Required: 1. Any one or any combination totaling five (5) years (60 months), from the categories below A. College education with course work in a business medical field such as nursing assistant, medical assistant, or medical secretary and/or business fields such as business, finance, public administration, or social science, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months) Associate's Degree (60 semester hours) equals eighteen months (18 months) 90 semester hours equals two (2) years (24 months) Bachelor's Degree (120 semester hours) equals three (3) years (36 months) B. Work experience or ancillary service experience comparable to the Medical Office Specialist level or other positions of comparable responsibility. To Apply: For fullest consideration click on the Apply Now button, please fully complete all sections of the online application including adding your full work history with specific details of your duties & responsibilities for each position held. Fully complete the education, licensure, certification and language sections. You may upload a resume, cover letter, certifications, licensures, transcripts and diplomas within the application. Please note that once you have submitted your application you will not be able to make any changes. In order to revise your application you must withdraw and reapply. You will not be able to reapply after the posting close date. Please ensure the application is fully completed and all supporting documents have been uploaded before the posting close date. Illinois Residency is required within 180 days of employment. The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify. The university provides accommodations to applicants and employees. Request an Accommodation To apply, visit https://uic.csod.com/ux/ats/careersite/1/home/requisition/17170?c=uic Copyright 2025 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-567d6cd82c537f40800d9678f7869624