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Operations Manager

Cherokee Federal
401(k)
United States, New Hampshire, Concord
1 Minuteman Way (Show on map)
Oct 10, 2025

Operations Manager

This position requires an active Top Secret clearance to be considered.

A government contract requires that this position be restricted to U.S. citizens or legal permanent residents. You must provide documentation that you are a U.S. citizen or legal permanent resident to qualify.

The Operations Manager will provide on-site leadership at each Center, overseeing all contract operations and serving as the primary liaison with Department of State (DOS) staff. This role ensures operational excellence, contract compliance, and effective personnel management while maintaining authority to act on behalf of the contractor. An Assistant Operations Manager will support operational activities at each Center.

Compensation & Benefits:

Estimated Starting Salary Range for Operations Manager: Pay commensurate with experience.

Full time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

Operations Manager Responsibilities Include:

  • Oversee day-to-day contract operations, ensuring alignment with contractual requirements and performance standards.

  • Serve as the primary point of contact with DOS staff and exercise authority on behalf of the contractor for operational decisions.

  • Manage recruitment, hiring, onboarding, and supervision of Center personnel.

  • Monitor operational performance, develop metrics, and maintain regular reporting on operations and quality.

  • Ensure contract compliance, including documentation, audits, and adherence to policies and procedures.

  • Drive operational excellence initiatives, process improvements, and workflow efficiencies.

  • Coordinate with Assistant Operations Manager(s) to ensure consistent performance and operational coverage.

  • Support budget oversight, resource allocation, and logistics planning as needed.

  • Facilitate cross-functional collaboration to meet program goals and objectives.

  • Performs other job-related duties as assigned

Operations Manager Experience, Education, Skills, Abilities requested:

  • Bachelor's degree in Business, Operations Management, or related field; or equivalent experience.

  • Minimum 5 years' experience in operations management, preferably in a government or contractor environment.

  • Strong leadership, organizational, and interpersonal skills.

  • Experience managing personnel, performance metrics, and operational reporting.

  • Knowledge of contract management and compliance principles.

  • Proficiency in Microsoft Office Suite and operational management tools.

  • Ability to make decisions independently and exercise full operational authority.

  • Must pass pre-employment qualifications of Cherokee Federal

Company Information:

Cherokee Nation Solution Link (CNSL) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government's mission with compassion and heart. To learn more about CNSL , visit cherokee-federal.com.

#CherokeeFederal #LI-AP1

Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

Similar searchable job titles:

  • Center Operations Lead

  • Program Operations Manager

  • Site Operations Manager

  • Operations Director

  • Contract Operations Supervisor

Keywords:

  • Operations Management

  • Contract Compliance

  • Personnel Management

  • Performance Metrics

  • Process Improvement

Legal Disclaimer: All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations.

Please Note: This position is pending a contract award. If you are interested in a future with Cherokee Federal, APPLY TODAY! Although this is not an approved position, we are accepting applications for this future and anticipated need.

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