Business Analyst/Project Manager (BUS SYS ANL 3)

Under general supervision of the Instructional Innovations Project Manager, Northern Academy, provide business systems analysis, research, system development, project management, training, and technical support on projects that provide technology solutions, business intelligence and project management-related needs. Design, build, implement and optimize a statewide project management system for a broad network of California child welfare services training and workforce development partners, including the Northern Academy, other CalAcademies, California Department of Social Services (CDSS), and other partners across the state. This project management system will be used to document, track and manage simultaneous complex, statewide projects across multiple organizations that are geographically distributed and have distinct but interrelated functions. Work in a highly collaborative manner with statewide partners and stakeholders to elicit, document, and analyze business requirements and objectives; address concerns; and implement best practices for program and process improvement. Define and analyze business practices, processes, and problems, translating client requirements into workable models. Conduct data analysis to identify trends, patterns, and insights that drive informed decision-making. Research, recommend and provide design solutions that satisfy user requirements and optimize business processes and systems to enhance efficiency and productivity. Design, develop and implement solutions to address business challenges, testing both technical and business process compatibility. Prepare detailed reports, recommendations, and presentations for stakeholders, including senior leaders and CDSS. Assist in the development of business cases and cost-benefit analysis for proposed projects. Prepare general and detailed work plans; provide technical training, documentation, guidance, and support to clients. Plan and conduct end-user acceptance testing; develop training materials for system/process implementation. #CA-AR

As project manager, lead and manage cross-functional teams that involve multiple projects simultaneously, from initiation to closure, ensuring adherence to project timelines, scope, and desired outcomes. Develop comprehensive project plans, including defining objectives, deliverables, resource requirements, and timelines. Monitor project progress, identify and mitigate risks, and provide regular status updates to stakeholders. Collaborate with cross-functional teams to ensure effective project communication and alignment. Foster a culture of continuous improvement by optimizing project management processes and best practices. Identify and implement key performance indicators (KPIs) to evaluate project success.

This position will uphold our organization's commitment to inclusive excellence and accessibility by utilizing overarching design thinking, ensuring a human-centered approach to innovation, alongside a technology strategy. This role combines the analytical and technical skills of a business analyst with the strategic planning and execution capabilities of a project manager to drive meaningful and measurable change.

Note: This is a 1 year contract position with possibility of extension or conversion to Career Appointment.

Apply By Date 10/15/2025

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Bachelor's degree in a related field or discipline and/or equivalent training or relevant work experience
• Minimum of three years' experience in business systems analysis, demonstrating strong problem-solving and project management skills to independently research, design, implement, and maintain complex statewide project management systems.
• Proficient in tools such as Smartsheet and Airtable, with expertise in system testing, upgrades, dashboard development, third-party integrations, reporting, and policy analysis.
• Experience synthesizing complex technical and conceptual information within Agile methodologies and applying Agile principles to address intricate challenges.
• Experience in developing comprehensive knowledge base documentation to enhance system comprehension and drive user adoption, with experience in training staff to ensure effective implementation
• Facilitation experience, including leading strategic planning and project management sessions to build consensus, resolve conflicts, and address risks and interdependencies among cross-functional stakeholders.
• Skilled in dynamically presenting clear, actionable alternatives both orally, digitally, and in writing, to audiences with varying levels of technical expertise across all organizational levels.

Preferred Qualifications

• Business Analysis Certification
• Project Management Certification
• Experience using Tableau or another Data Visualization application.
• Experience in quality assurance, user acceptance testing and monitoring of key performance indicators as part of project implementation and change management.
• Familiarity with Asana.

Key Responsibilities

• 80% - Business Systems Analysis
• 20% - Project Management

Department Overview

UC Davis Continuing and Professional Education (CPE) is the lifelong learning arm of the university. The division maintains the most diverse portfolio on the campus, with programs spanning pre-college, professional continuing education, workforce development, international academic and cultural exchange, and training services for corporate and agency partners. As a global leader in continuing education, CPE serves learners regionally, nationally and globally, and posts more than 55K enrollments annually making it the third largest UC Extension by enrollment. Beyond its community-facing role, CPE serves as the internal hub for online education in support of other academic units on the campus. CPE employs approximately 180 employees and draws on the expertise of approximately 1,700 instructors.

POSITION INFORMATION

• Salary or Pay Range: $77100.00 - $139900.00
• Salary Frequency: Monthly
• Salary Grade: Grade 22
• UC Job Title: BUS SYS ANL 3
• UC Job Code: 007584
• Number of Positions: 1
• Appointment Type: Staff: Contract
• Percentage of Time: 100% Fixed
• Shift (Work Schedule): Manager will advise
• Location: Davis
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

* High quality and low-cost medical plans to choose from to fit your family's needs
* UC pays for Dental and Vision insurance premiums for you and your family
* Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
* Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
* Access to free professional development courses and learning opportunities for personal and professional growth
* WorkLife and Wellness programs and resources
* On-site Employee Assistance Program including access to free mental health services
* Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
* Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
* Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Never 0 Hours
• Lifting/Carrying over 50 lbs - Never 0 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Never 0 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Climbing (e.g., stairs or ladders) - Never 0 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Environmental Demands

• Chemicals, dust, gases, or fumes - Never 0 Hours
• Loud noise levels - Never 0 Hours
• Marked changes in humidity or temperature - Never 0 Hours
• Microwave/Radiation - Never 0 Hours
• Operating motor vehicles and/or equipment - Never 0 Hours
• Extreme Temperatures - Never 0 Hours
• Uneven Surfaces or Elevations - Never 0 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks