Job Title:IT Director
Location: Indianapolis, IN
SUMMARY: The IT Director for the Housing Agency assists the Chief Operating Officer (COO) or Chief Executive Officer (CEO) in the administration and management of the agency's information technology functions. The IT Director is directly responsible for overseeing the IT department, including developing and implementing IT strategy, managing IT infrastructure, and ensuring robust cybersecurity measures. This role involves collaboration with other departments to support the agency's mission through technological innovation and efficient IT operations.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Strategic Leadership:
- Develop and implement a comprehensive IT strategy aligned with the Housing Agency's goals and objectives.
- Provide visionary leadership to the IT department, fostering innovation and continuous improvement.
- Advise housing leadership on emerging technologies and digital trends that can enhance public housing services and operational efficiency.
Operational Management:
Oversee the day-to-day operations of the IT department, ensuring the reliability, security, and scalability of IT systems.
Manage the IT budget, ensuring cost-effective and strategic allocation of resources.
Ensure compliance with relevant regulations, standards, and best practices in IT governance and cybersecurity.
Oversee contracts and vendor agreements related to IT.
Administers data exchange between the agency's housing software and other applications, including HUD online systems, the agency's customer service and community services software, and perform electronic data transfer to and from outside contractors and business partners.
- Performs system administration and support for the agency's online banking operations.
- Team Development:
- Lead, mentor, and develop a high-performing IT team.
- Promote a culture of collaboration, accountability, and continuous learning within the department.
Project Management:
Direct and manage large-scale IT projects from inception to completion, ensuring they are delivered on time, within scope, and on budget.
Coordinate with other departments within the Housing Agency to identify and address their IT needs and support cross-departmental initiatives.
Stakeholder Engagement:
Serve as the primary point of contact for all IT-related matters within the Housing Agency.
Build and maintain relationships with key stakeholders, including city officials, department heads, vendors, and the community.
Cybersecurity:
Implement and oversee robust cybersecurity measures to protect the IHA's data and IT infrastructure.
Ensure regular security assessments, audits, and compliance with federal, state, and local regulations.
Disaster Recovery & Business Continuity:
Develop and maintain a comprehensive disaster recovery and business continuity plan.
Ensure the agency's IT systems are resilient and can recover swiftly from disruptions.
Collaboration and Compliance:
Collaborate with the Board, CEO, COO, executive team, and staff on the development and implementation of the agency's IT-related programs.
Develop performance goals for the IT department in collaboration with key staff and Human Resources.
Ensure effective fiduciary controls are in place for IT management activities in compliance with contract objectives or established Federal, State, and local laws, and applicable HUD policies and procedures.
Acts as PIC security administrator and REAC coordinator for HUD's web-based systems, adding, configuring, and terminating user accounts in HUD's Internet-based Secure Systems applications, and technical contact with HUD's local field office, headquarters, and technical support.
Performs other duties as assigned or deemed appropriate relating to MIS department operations.
SUPERVISORY RESPONSIBILITIES: Has direct supervisory responsibility for the IT department staff and vendors. Provides leadership and direction in IT strategy and operations to support other agency divisions.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strong understanding of IT infrastructure, cybersecurity, cloud computing, and emerging technologies.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and align IT initiatives with organizational goals.
- Strong problem-solving and decision-making abilities.
EDUCATION and/or EXPERIENCE:
- Bachelor's Degree in Information Technology, Computer Science, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in IT, including at least 5 years in a leadership role.
- Proven track record of managing large-scale IT projects and leading diverse technical teams.
PREFERRED CERTIFICAITONS:
- Certified Information Systems Security Professional (CISSP)
- Project Management Professional (PMP)
- Certified Information Systems Auditor (CISA)
- Certified Government Chief Information Officer (CGCIO)
LANGUAGE SKILLS: Business English with clear, concise oral and written communications.
MATHEMATICAL SKILLS: Business math.
REASONING ABILITY: Must be able to establish and maintain effective working relationships with other employees, residents, owners, managers and social service agencies. Must deal effectively with situations that require tact, diplomacy and firmness. Must be able to manage and prioritize multiple projects and tasks.
INDEPENDENT JUDGEMENT:
- Ability to effectively communicate both orally and in writing.
- Knowledge and ability to effectively utilize general mathematical concepts and statistical analyses.
- Requires an advanced level of analytical skills with the ability to formulate and pose questions of an evaluative nature allowing for specific and objective responses.
CERTIFICATES, LICENSES, REGISTRATIONS: Valid Indiana Driver's license.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves some physical exertion, such as kneeling, crouching and lifting of heavy objects, and eyestrain from working with computers and other office equipment.
WORK ENVIRONMENT: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work involves the normal risks or discomforts associated with an office environment, but is usually in an area that is adequately heated, cooled, lighted and ventilated.
PME is an equal opportunity employer. We prohibit discrimination and harassment against any applicant or employee based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law.
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Professional Management Enterprises
Oct 10, 2025