Instructional Designer - Black Belt Academy About Black Belt Academy and Cisco 360 Partner Program The Black Belt Academy is a cornerstone of Cisco's integrated partner enablement strategy, aligned with the Cisco 360 Partner Program. It delivers tailored, agile training that accelerates partner growth across Cloud & AI, Networking, Collaboration, Security, and Services. The Academy complements Cisco Career Certifications and other enablement initiatives, helping partners enhance their Partner Value Index (PVI) and unlock greater opportunities within the Cisco ecosystem. Key Responsibilities
- Instructional Design & Development
- Design and develop instructional materials (e-learning modules, instructor-led training, virtual courses, and blended learning solutions) tailored to IT topics such as Networking, Cybersecurity, Cloud &AI technologies, Collaboration amongst others.
- Apply adult learning principles, instructional design models (ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Evaluation Model), and accessibility standards (e.g., WCAG) to create engaging content.
- Incorporate emerging technologies and AI-powered tools to enhance learning personalization and interactivity.
- Collaboration & Alignment
- Partner with Subject Matter Experts to analyze training needs, define learning objectives, and ensure alignment with Cisco's strategic initiatives and industry certifications.
- Collaborate across multiple groups like Business Entities, Global Partner Engineering (GPE), Go-to-Market (GTM), and Architectures teams to align training strategy with Cisco's business priorities.
- Map training content to Cisco's Capability Acceleration Framework for Enablement (CAFE) and Partner Learning Journeys across Foundational, Proficiency, and Focus & Depth stages.
- Program Development & Delivery
- Develop assessments and evaluation tools to measure learner progress and program effectiveness.
- Ensure training is delivered in multiple modalities (video-on-demand, virtual/web-based, and adaptable to instructor-led formats).
- Continuously update training content to reflect IT industry trends, Cisco solutions, and evolving partner needs.
- Evaluation & Improvement
- Collect and analyze learner feedback and course metrics to iterate and improve training programs.
- Support ongoing improvements to the Black Belt Academy content catalog to ensure relevance and partner enablement impact.
Qualifications
- Proven experience in instructional design, preferably within IT or technology.
- Strong understanding of IT concepts: networking, cybersecurity, cloud computing, and software development.
- Excellent ability to translate complex technical topics into clear, engaging learning content.
- Strong communication, collaboration, and project management skills.
- Knowledge of AI in learning design and digital skills training is a plus.
- Familiarity with Cisco's Black Belt Academy or Cisco 360 Partner Program is highly desirable.
Required Skills
- Instructional Design Models & Frameworks: ADDIE, SAM, Bloom's Taxonomy, Kirkpatrick Model, Adult Learning Theory (Andragogy).
- eLearning Authoring Tools: Articulate 360 (Storyline, Rise), Adobe Captivate, Camtasia, Vyond.
- Learning Management Systems (LMS): Mindtickle, Moodle, Docebo, Cornerstone, or similar.
- Collaboration & Content Tools: MS PowerPoint, Google Workspace, Figma, Miro.
- Assessment & Analytics: Experience designing knowledge checks, simulations, and using data to refine training.
- Accessibility & Standards: WCAG compliance, SCORM, xAPI.
- Emerging Tech in L&D: AI-powered adaptive learning tools, AR/VR (a plus).
Preferred Skills
- Experience with Cisco Networking Academy or similar IT-focused training programs.
- Knowledge of IT industry certifications and pathways (e.g., CCNA, CCNP, CISSP, AWS, Azure).
- Ability to design for diverse learners, including underserved communities and nontraditional students.
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