Research Operations Manager

Are you ready to take the next step in your professional journey? At Minnesota Oncology, we believe that our people are our greatest asset, and we are committed to fostering a diverse and inclusive workplace where everyone can thrive. We are constantly on the lookout for talented individuals who are passionate, driven, and eager to make a difference.

Come join this dynamic team who is passionate about providing exceptional care to our patients.

Why Work for Us?

We offer a competitive benefits package that includes -

• Medical
• Dental
• Vision
• Life Insurance
• Generous Paid Time Off (PTO)
• Free Short-term and Long-term Disability Coverage
• 401k plan with company contribution
• Wellness program that rewards you practicing a healthy lifestyle
• Tuition Reimbursement
• Employee Assistance Program and Discount Program to some of your favorite retailers
• Free Parking
• Career Growth and Development
• Supportive Team and Resources

Manages the development and implementation of research programs, including development of standard operating procedures, protocol initiation, and training/educational opportunities. Tracks clinical trial performance. Functions as the research liaison between clinical operations and administrative operations. Supervises day to day operations of the research team across Minnesota Oncology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manages new research opportunities with industry sponsors. Meets with the pharmaceutical clients to review the operational needs for a community outpatient based network setting. Assists with selection of research sites for new trials in development. Manages the opening of clinical trial sites.
• Oversees the development of study tools (i.e., protocol specific flow sheets, clinical trial information sheets, training documentation, etc.) to facilitate understanding of the clinical trial.
• Identifies trends and opportunities for improvement of clinical trial performance. Develops and implements workflow process efficiencies to ensure optimal performance at the practices participating. Develops and creates standard operating procedures and best practice workflows.
• Develops and maintains dashboards (metrics) of data to track and trend clinical trials. Creates custom reports to analyze key data and provide performance reports for senior leadership.
• Researches and responds to complex and unusual inquiries in a timely and professional manner.
• Serves as the administrator and central contact for clinical trials management systems. This responsibility also includes the monitoring of data quality within the system and development of custom reports to report on clinical trial performance.
• Responsible for the day-to-day oversight of all research operations functions which includes but is not limited to project management, regulatory processing, and various contractual relationships.
• Responsible for managing research contracts between program and external vendors.
• Serves as manager for carrying out internal and external audits when they arise surrounding studies and research program standard operating proceedures.
• Maintains working understanding of FDA and other regulations regarding the conduct of clinical trials.
• Coaches and develops staff. Responsible for interviewing, recommending hires, assessing performance, recommending salary changes, and progressive discipline.

SALARY LEVEL:

$120,000 - $160,000 annual

• Graduate from an accredited nursing program, BSN strongly preferred.
• 3+ years in the clinical research industry.
• 1+ year supervisory experience.
• Knowledge of pharmaceutical clinical research, cooperative group research, and investigator-initiated research.
• Proven experience in successful leadership of operations aspects related to clinical trial execution.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, operate a calculator, telephone, copier and other such office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public. Travel may be required up to 25% of the time.

The US Oncology Network is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.