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Office Coordinator - Orientation and Family Programs

Florida International University - Board of Trustees
United States, Florida, Miami
11200 Southwest 8th Street (Show on map)
Oct 10, 2025
About FIU

Florida International University is a Top 50, preeminent public research university with 55,000 students from all 50 states and more than 140 countries, as well as an alumni network of more than 340,000. Located in the global city of Miami, the university offers more than 200 degree programs at the undergraduate, graduate and professional levels, including medicine and law. FIU faculty are leaders in their fields and include National Academy members, Fulbright Scholars and MacArthur Genius Fellows. A Carnegie R1 institution, FIU drives impactful research in environmental resilience, health and technology and innovation. Home to the Wall of Wind and Institute of Environment, FIU stands at the forefront of discovery and innovation. With a focus on student success, economic mobility and community engagement, FIU is redefining what it means to be a public research university.



Job Summary

Coordinates the day-to-day front desk operations and objectives of Orientation and Family Programs at the Modesto Maidique Campus (MMC) and Biscayne Bay Campus (BBC) to ensure process effectiveness and efficiency. Provides general support for Orientation and Family Programs all office functions and work processes. Provides support for Orientation and Family Programs financial transactions, human resource transactions, and essential projects. Supervises student assistants and oversees front desk coverage.

  • Coordinates the day-to-day office operations of Orientation and Family Programs at MMC and BBC by coordinating a variety of administrative and operational tasks. Establishes priorities, assigns functions, and assures compliance with applicable policies, procedures, and standards.
  • Serves as the department HR Contact for the office while working closely with the Division's HR Liaisons. Handles confidential HR issues using good judgement. Participates in the interviews for all staff candidates and provides recommendations to the Hiring Manager. Facilitates the completion of necessary on-boarding processes for Student Assistants, Temporary employees, and Graduate Assistants.
  • Recruits, trains, supervises, and evaluates student assistants in accordance with the Division of Student Affairs processes and procedures.
  • Assists with answering phones, addressing walk-in customers, and monitoring office email accounts
  • Manages office inventory and orders, while working closely with all teams to ensure event supply needs are met.
  • Assists with the preparation and execution of office events, meetings, etc.
  • Coordinates travel arrangements and expense reports. Serves as the main contact to Purchasing and the Controller's Office. Works with vendors to coordinate purchases.
  • Serves as a University card user for departmental transactions. Adheres to University credit card policies and procedures. Occasionally handles cash transactions. May serve as the merchant account's primary contact. Handles sensitive cardholder information and/or processes credit cards transactions for the department/unit.


Minimum Qualifications

High school diploma or GED and six (6) years of office or related experience providing administrative support; OR an equivalent combination of relevant education and/or experience.



Desired Qualifications
  • Experience working in higher education
  • Experience with Microsoft Office Suite.


Job Category

Staff



Advertised Salary
$40,000-$45,000

Work Schedule
  • Begin time: 8:00 AM
  • End time: 4:30 PM


Pre-Employment Requirements

Expanded Background Check



Other Information
  • Ability to work evenings and weekends.
  • Ability to work flexible hours as needed.
  • Travel to FIU Campus
  • Ability to travel locally


How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.



How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.



How to Claim Vet Preference

Since 1945, the Florida Legislature has made a provision to give preference in the hiring process to United States war veterans in recognition of their military, naval, or air service who meet specific conditions. The conditions are as follows:

  • Veterans with a VA service-connected disability
  • Spouses of veterans with permanent and total service-connected disability
  • Honorably discharged veterans with wartime service.
  • Unmarried widow or widower of a veteran who died as a result of a service-connected disability
  • A veteran who has served in a qualifying campaign or expedition for which a campaign badge has been authorized, to include the Global War on Terrorism Expeditionary Medal.

Florida International University honors this policy and will comply with Veterans' Preference guidelines when filling staff positions. Any applicant claiming Veterans' Preference will be required to attach a DD214 with each application submitted for verification.

If there are any questions concerning Veterans' Preference, please contact Talent Acquisition & Management by calling 305-348-2500.
For additional information on Veterans' Preference, visit http://www.floridavets.org/.



Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding nondiscrimination, contact FIU's Office of Civil Rights Compliance and Accessibility at 305.348.2785 or email ocrca@fiu.edu.


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