Patient Financial Services Representative I

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Johns Hopkins All Children's Hospital is a premiere clinical and academic health system, providing expert pediatric care for infants, children and teens with some of the most challenging medical problems. Ranked in multiple specialties by U.S. News & World Report, we provide access to innovative treatments and therapies. With more than half of the 259 beds in our teaching hospital devoted to intensive care level services, we are the regional pediatric referral center for Florida's west coast. Physicians and community hospitals count on us to care for critically ill patients and perform complex surgical procedures.

Join us in making a difference in the lives of our littlest patients. Apply today!

What Awaits You?

• Free onsite parking
• Career growth and development
• Tuition Assistance
• Diverse and collaborative working environment
• Comprehensive and affordable benefits package

POSITION SUMMARY:

The Patient Financial Services Representative I is responsible for a variety of roles, including but not limited to customer service, claim processing, and cash posting. Assists with all facets of the hospital billing process to meet deadlines and to be timely in reducing unbilled inventory, accounts receivable, cash posting, and account inquiries.

KEY ACCOUNTABILITIES:

1. Handles assigned business office related functions of straightforward, low complexity; including intermediate focused level problem solving, in a timely and efficient manner to ensure individual, departmental and organizational quality and productivity goals are met
2. Takes appropriate action on matters and/or escalates to designated party for timely resolution. Continued follow-up as appropriate matter is resolved
3. Performs data entry functions consistent with department requirements to ensure individual and departmental goals are met
4. Reviews assigned work to validate and reconcile accuracy to ensure quality and integrity of information handled
5. Researches information for proper resolution within designated timeframes to complete assigned responsibilities.
6. Effectively plans daily workload to ensure maximum productivity consistent with individual and departmental requirements

QUALIFICATIONS:

• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement.
• 1 year of relevant work experience with basic understanding of medical, billing and coding terminology for physician and/or hospital facility
• Ability to read, write, speak and understand English
• Basic computer skills, working in multiple systems and proficient in Microsoft Office Applications
• Applicant must live local to Johns Hopkins All Children's Hospital, St. Petersburg, FL

Work Hours: Full-Time, Monday-Friday, 8:00 AM - 4:30 PM. No weekend work required. This position is 90% work from home; occasional on-site work as needed.

Salary Range: Minimum 16.05/hour - Maximum 25.69/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.

In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

JHM prioritizes the health and well-being of every employee. Come be healthy at Hopkins!

Diversity and Inclusion are Johns Hopkins Medicine Core Values. We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.