OFFICE ASSISTANT

JOB/BID ANNOUNCEMENT

Office Assistant

Department of Family and Support Services

Senior Services

Number of Positions: 1

(additional vacancies possible pending budget approval)

Starting Salary: $41,904

New hires are paid the starting rate. Current employees' pay is determined by their job title and years of service

Applications for this position will be accepted until 11:59pm CDT on 10/09/2025

This position is open to the public and all current City employees covered under the City's collective bargaining agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNITS 1, 3, 4 & 5. Only employees in City job titles in this bargaining unit are eligible to bid.

BID INSTRUCTIONS: To bid on this position, APPLY ON THE BID SITE and:

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit, upload your resume, and complete the application

Essential Duties:

• Gathers, tabulates and proofreads data for various activity of statistical reports using MS office software.

• Performs general office duties, using office equipment (i.e., copier, fax, computer, printer).

• Exercises excellent customer service skills with senior participants.

• Reviews a variety of documents including applications, requisitions, forms and ledgers for accuracy and completeness.

• Receives, sorts, mail, batches and files, office records, correspondence, applications and related data.

• Answers and responds to routine telephone calls or emails (e.g., inquiries about departmental or City programs and services, scheduling of appointments) or refers calls to appropriate department or person.

• Assists with timekeeping functions (e.g., recording absences, totaling hours worked, maintaining employee time records).

• Assists Senior Office Assistants in the performance of routine clerical functions, as required.

NOTE: The list of essential duties is not intended to be inclusive; there may be other duties that are essential to particular positions within the class.

Address: Northwest 3160 N. Milwaukee

Hours: Monday- Friday, 9:00 am to 5:00 pm

THIS POSITION IS IN THE CAREER SERVICE

Minimum Qualifications

Six months of clerical or office assistant work experience; or an equivalent combination of education, training, and experience.

Selection Criteria

This position requires applicants to complete an interview. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position, based on the interview process will be selected.

For information about City of Chicago employee benefits, please click here

For information about City of Chicago salaries and job titles, please click here

Application Evaluation: Initial evaluation will be based on the information provided on the application and the documents submitted. Department of Human Resources staff will review applications after the final posting date. Staff will follow all required employment/hiring plan provisions, federal, state, and local laws, and collective bargaining agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago

Commitment to Diversity: To further our commitment to hiring applicants with diverse experience, the City of Chicago has adopted ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet the minimum qualifications and who are veterans of the Armed Forces of the United States, residents of Socio-Economically Disadvantaged Areas (SEDA), and/or Chicago Public School (CPS) high school graduates. These hiring preferences do not apply to bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. The learn more about our hiring processes, please click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago in an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor