Project Manager

The Project Manager, Instructional Design will be tasked to leverage their skills in instructional design, project management, e-learning development, educational technology, and problem solving to support the PPN aims. Duties will include:

1. Acts as a project leader for instructional design projects and leads instructional design projects

through iterative stages: conception, need analysis, design, development, evaluation and

maintenance.

2. Develops and maintains project timelines and plans based on project and stakeholders needs.

3. Manages relationships with internal and external partners, outside vendors, consultants and peer

institutions.

4. Provides consultation, assess project needs, and makes recommendations for instructional design

projects, such as design solutions, technology selection, resources, timelines, priorities and more.

5. Develops instructional design deliverables such as storyboards, curriculum maps, outlines and

prototypes, etc. in collaboration with SMEs and other team members.

6. Manages assigned project tasks to ensure timely and high-quality outcomes. Provides regular status

reports on assigned projects.

7. Maintains in depth knowledge of existing and emerging instructional technologies. Delivers technical

expertise and provides recommendations in researching, evaluating and implementing new

instructional technologies.

8. Manages operating systems, applications, web services, and content on the department's servers.

9. Develops and reports on metrics that measure usage, reliability and client satisfaction for all

technology services provided.

10. Maintains highest possible degree of service and responsiveness in complex, multi-stakeholder,

multi-vendor, multiplatform environment.

Minimum Education
Bachelor's Degree (Required) Or
Master's Degree (Preferred)

Minimum Work Experience
5 years Related and progressive experience (Required)
3 years Project management experience (Required)
3 years Experience in instructional design and healthcare education development (Preferred)

Required Skills/Knowledge
Familiarity and experience with electronic database research tools, including use of the Internet.
Understanding of management information systems and technology is helpful.
Full command of Microsoft Word, Excel and/or similar software applications.
Knowledge and awareness of Project Management principles, documents and plans.
Good facilitation and analytical skills.
Ability to deliver results on time, on budget, and to the very highest standards.
Ability to quickly gain the technical, behavioral and contextual elements of a project.
Running large and small scale projects.
Stakeholder management.
Personal skills required Strong drive and resilience.
Action and result oriented.
Ability to build strong relationships with people at all levels.
A willingness to see things through to the end.
A team player who is comfortable working with other professionals.
Ability to influence/work through people at all levels.
Ability to work efficiently under pressure and to tight deadlines.
Being an inspirational employee who is able to demonstrate enthusiasm, passion.
Willingness to take on project ownership and accountability.

Functional Accountabilities
Project Communication

• Develop communication plan (oral and written) for each initiative with assigned teams to include updates and status reports associated with each project.

• Develop and implement stakeholder satisfaction tools for each project to ensure stakeholder buy-in and satisfaction.

• Keep executives informed of progress, barriers, etc.

• Facilitate team discussions and provide detailed feedback and follow-through.

• Listen and provide feedback to end user suggestions and issues.

Project Management

• Ensure all projects are delivered on-time, within scope and within budget.

• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.

• Ensure resource availability and allocation.

• Develop a detailed project plan to monitor and track progress.

• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques.

• Measure project performance using appropriate tools and techniques.

• Report and escalate to management as needed.

• Perform risk management to minimize project risks.

• Create and maintain comprehensive project documentation.

Internal and External Relations

• Coordinate internal resources and third parties/vendors for the flawless execution of projects.

• Successfully manage the relationship with the client and all stakeholders.

• Establish and maintain relationships with third parties/vendors.
• Anticipate and responds to customer needs; follows up until needs are met

Teamwork/Communication

• Demonstrate collaborative and respectful behavior

• Partner with all team members to achieve goals

• Receptive to others' ideas and opinions

Performance Improvement/Problem-solving

• Contribute to a positive work environment

• Demonstrate flexibility and willingness to change

• Identify opportunities to improve clinical and administrative processes

• Make appropriate decisions, using sound judgment

Cost Management/Financial Responsibility

• Use resources efficiently

• Search for less costly ways of doing things

Safety

• Speak up when team members appear to exhibit unsafe behavior or performance

• Continuously validate and verify information needed for decision making or documentation

• Stop in the face of uncertainty and takes time to resolve the situation

• Demonstrate accurate, clear and timely verbal and written communication

• Actively promote safety for patients, families, visitors and co-workers

• Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance