Market Director of Install

Homewood & Meeks, a Division of US LBM, We're all about teamwork! All positions are hands-on and we band together when necessary.

• We support each other! We have local and corporate team members to help you along the way and partner on projects as appropriate.

• We are a relaxed atmosphere. This is not a suit-and-tie environment.

• We care about our communities. USLBM, our divisions and associates are committed to contributing to the communities where we live and work.

• We work hard! We are a continuous improvement-driven organization, and we are focused on keeping organized and on task.

• We're built on safety. We provide a safe and healthy workplace for all our employees. Our employees go home in the same condition they came to work.

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The Market Director of Install is responsible for the overall management of the field crews and field installation process. This position will analyze and plan major/complex installations and the refinement of work order packets prior to installation. This person will ensure projects are delivered on time, within budget, and to the highest quality standards.

What you will do

• Oversees the management of field installations, ensuring that installations are on-time and complete, adhering to the installation schedule, work plan, estimated dealer cost and man-hours.

• Works with sales, design, project management, project coordinators/sales assistants in the analysis, estimating and planning of installations. Provides detailed installation estimates, including total hours, direct job costs and fixed quotes.

• Reviews plans, specifications, and sites as necessary; develops and reviews work plans with field leads and crews.

• Identifies potential project risks and develop mitigation plans to address challenges proactively and maintain communication with all stakeholders ensuring the smooth progress of the project.

• Ensures that field paperwork and administrative activities are fulfilled in an accurate and timely manner.

• Monitor project expenses and implement cost-saving strategies while maintaining the highest level of craftsmanship and client satisfaction.

• Helps set field procedures; ensures field crews adhere to installation procedures and that work processes are standardized and performed in a similar manner by all crews and field personnel.

• Implement and maintain strict quality control procedures to ensure that all installs meet or exceed industry standards and client specifications.

• Visits field installations on a regular and daily basis, interfacing with leads and installation personnel, customers, and third parties, monitoring the progress and quality of the work being done to ensure the highest quality workmanship, and that product is assembled per plan and is leveled, aligned and plumb, cleaned and completely detailed.

• Ensures that material is handled with care and that customer's property is protected and undamaged.

• Ensures that installations and all service work is closed out in a timely manner; that resolution is followed up and finished to each customer's satisfaction.

• Enforces strict adherence to safety protocols and industry regulations to create a safe work environment for all project team members.

• Recruits, selects, hires, trains, and develops essential personnel for the installation crews. Ensures crews have a responsive, professional, and technically adept interface with contractors, trades, electricians, cabling personnel, building management, etc.

• Mentors and develops associates to promote improved performance and achieve career objectives, ensuring workforce is trained and developed to meet current and future needs.

Required For All Jobs

• Perform other duties as assigned.

• Comply with all policies and standards.

• Adheres to Company's commitment to workplace safety.

Experience Qualifications

• 5+ years of proven experience in construction/home improvement industry required.

• Prior experience managing residential home improvement install projects.

Skills and Abilities

• Drives Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action.

• Builds Effective Teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.

• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.

• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.

• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.

• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Travel Requirements

• 10% Overnight travel plus regular plant visits.

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Homewood & Meeks, a Division of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.