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Mail Distribution Receiving Clerk ( Facilities & Real Estate)

Johns Hopkins University
United States, Maryland, Baltimore
Sep 21, 2025

We are in search of a Mail Distribution Receiving Clerkwho receives and examines incoming U.S. Postal Service (USPS) mail and private carrier shipments (FedEx, UPS, DHL, etc.), sorts and delivers all internal and external mail and shipments for the Homewood campus, off-campus, and satellite locations. Secures and moves mail and shipments to designated storage area(s) for processing. Transports mail and shipments to the appropriate office or laboratory after processing. Ensures appropriate and safe handling of mail and shipments. Records appropriate USPS-rated mail and packages (Certified, Insured, Express, etc.), shipment pickup (FedEx, UPS, etc.), and delivery using an electronic tracking device (TrackPad). Maintains records of rated mail and shipments.

Specific Duties & Responsibilities

  • Picks up all outgoing interdepartmental, inter-campus, USPS mail, and private carrier shipments (FedEx, UPS, DHL, etc.) from various departments and offices in the Homewood campus. Transports mail and shipments to the appropriate storage area or Distribution Center.
  • Verifies incoming shipments upon receipt against the accompanying carrier's waybill or bill of lading to ensure that the shipment is correct and complete.
  • Marks and labels shipment with purchase order number, date, and the like as required.
  • Access the online order system, as needed, if shipping information is incomplete, in order to determine the correct delivery location. Make a note of visual damages on the waybill as appropriate and obtain the delivery driver's signature for verification purposes.
  • Sorts interdepartmental, inter-campus, incoming U.S. mail, and incoming private carrier shipments received in the Distribution Center according to destination. Uses website directory as needed. Sorts external mail in the Collection Center by type of mail, i.e., first-class mail, certified mail, registered mail, express mail, priority mail, Federal Express mail, package service, UPS mail, or DHL mail.
  • Packs and bundles mail, packages, and private carrier shipments for delivery
  • Transports external revenue-based mail and private carrier shipments to the Collection Center for outbound processing.
  • Utilizes JHU cargo vehicles to deliver interdepartmental, inter-campus, incoming U.S. mail, and private carrier shipments to the various departments and offices at the Homewood, JH @ Eastern, Keswick, Mt. Washington, and East Baltimore Campus, as well as other Baltimore Metropolitan locations as assigned (Chandler Building, 405 Washington, 750 Pratt, etc.). Obtains required signature or receipt on mail items and private carrier shipments as appropriate. Transports shipment to the proper office or laboratory.
  • Uses an electronic web-based tracking device (i.e., TrackPad) to record and track delivery information and to research the delivery status of mail and shipments. Obtains a signature or receipt of mail/shipment as required. Uploads data to the central department database in the Distribution Center or hub.
  • Maintains records of special non-purchase order material received, compressed gas cylinders, dry ice received and shipped, trash containers emptied, and other special records as may be required.
  • Maintains equipment, vehicles, and work area in clean and orderly condition.
  • Observes all driving and workplace safety precautions to avoid harming oneself and others, damaging and/or losing property, and/or mail or private carrier items.
  • Observes all safety precautions in the handling of shipments, materials, and packing labels to avoid harming oneself and others and damaging property.
  • Assists the delivery driver in unloading shipments from the truck to the loading dock as needed.
  • Assists with the training of new permanent and temporary employees.
  • Answers routine questions about services provided and refers difficult or unusual inquiries to the proper authority.
  • Performs other duties as assigned.


Minimum Qualifications
    • High School Diploma or graduation equivalent preferred.
    • Two years of experience preferred.
    • Appropriate valid driver's license with a good driving record.
    • Ability to drive a light delivery truck or cargo van.
    • Familiarity with the mail and or shipping services provided by the university post office and mail centers, including the different mail items handled and proper mail handling, collection, delivery, and sorting procedures.
    • Ability to read and write to maintain records, process incoming and outgoing mail, read bill of lading, labels, and packing slips, and so forth.
    • Work requires standing/walking, lifting, transporting, or moving mail and objects up to 50 lbs., Work requires team lifting objects over 70lbs. Ability to stand, walk, or otherwise move about campus on a continuous basis.
    • Ability to understand and follow oral and written instructions.
    • Ability to stand, walk, ascend/descend stairs on a regular basis, or otherwise move about campus on a continuous basis.
    • Ability to learn how to use current technology (i.e., personal computer, electronic personal digital assistant, TrackPad, etc.) to research and track mail/shipping locations and volumes, and to perform data entry to update the status of mail and packages.
    • Ability to interact with faculty, students, staff, and the public in order to answer questions, handle routine problems, and provide assistance in a respectful and courteous manner.

    ***This is a Bargaining Unit position. All newly hired employees in Bargaining Unit positions shall be considered "probationary" employees until completion of 90 calendar days of employment. The university will notify the employees' union. Bargaining Unit employees shall become eligible for benefits upon completion of their probationary period.

    Classified Title: Mail Distribution Receiving Clerk - SSR
    Job Posting Title (Working Title):Mail Distribution Receiving Clerk ( Facilities & Real Estate)
    Role/Level/Range: USKILLD6/01/BU
    Starting Salary Range: $17.60 per hour, increases to $21.64 after 12 months
    Employee group: Casual / On Call
    Schedule: Monday - Friday
    FLSA Status:Non-Exempt
    Location: JH at Keswick
    Department name: Mail Services
    Personnel area: University Administration

    Total Rewards
    The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: https://hr.jhu.edu/benefits-worklife/.

    Education and Experience Equivalency
    Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job.

    Applicants Completing Studies
    Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date.

    Background Checks
    The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function.

    Diversity and Inclusion
    The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion.

    Equal Opportunity Employer
    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    EEOis the Law
    https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

    Accommodation Information
    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at jhurecruitment@jhu.edu. For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit https://accessibility.jhu.edu/.

    Vaccine Requirements
    Johns Hopkins University strongly encourages, but no longer requires, at least one dose of the COVID-19 vaccine.The COVID-19 vaccine does not apply to positions located in the State of Florida. We still require all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the COVID and flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry.This change does not apply to the School of Medicine (SOM). SOM hires must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of vaccination status. For additional information, applicants for SOM positions should visit https://www.hopkinsmedicine.org/coronavirus/covid-19-vaccine/and all other JHU applicants should visit https://covidinfo.jhu.edu/health-safety/covid-vaccination-information/.

    The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly.
    The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.

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