New

Community Service Officer - year-round

City of Waukesha

$16.79 - $23.54 Hourly

vision insurance, vacation time, short term disability, long term disability

United States, Wisconsin, Waukesha

Sep 19, 2025

This is a part-time, year-round, entry level civilian law enforcement position. One (1) opening is scheduled to be filled and will consist of approximately 20 hours per week. Duties include responding to non-hazardous calls for service throughout City parks, such as parking issues, lost children, and enforcing minor City ordinance violations, traffic control, assisting Patrol Officers with non-hazardous calls while promoting Neighborhood Engagement philosophies through positive public interaction.

Interview date for those selected to move forward: TBD
Start date: TBD
Hourly rate range: $16.7884 - $23.5423
Explore the City's benefits here: City of Waukesha Benefit Guide

Answer non-hazardous calls for service regarding law enforcement matters, enforce selected City Ordinances, parking regulations, and notify Police Dispatch of issues in the City of Waukesha that require additional Police response.

Direct traffic in the parks or on city streets as requested by Police Patrol Sergeant or designee.
Build a working partnership with WPRF staff to include department head, park attendants, building and grounds supervisors and staff.
Ensure safe traffic flow in the parks to include enforcing parking regulations by the issuance of parking citations.
Foster a community policing philosophy by being available to citizens in the City of Waukesha and answering general questions.
Required to have a working knowledge of applicable Departmental Policies and General Orders. In addition, have a working knowledge of City of Waukesha Park rules, parking regulations, and applicable Municipal Ordinances.
Required to carry a WKPD Police Radio and/or cell phone and answer calls for service on the radio and/or cell phone from Police Dispatch.
Operate departmental vehicles in accordance with departmental procedures.
Required to have knowledge of the City of Waukesha and its parks including location and areas of concern.
Operate a Wireless Digital Assistant (WDA), or squad computer, to gain information from Police Dispatch and/or the TIME System.
Issue parking tickets and some Municipal Ordinance Citations
Document all Municipal Ordinance Citations, in written form, with the aid of Police Clerical Division.
Be available to testify in court to any parking violation or Municipal Ordinance citation.

High school diploma or GED, possession of a valid Wisconsin Driver's License with excellent driving record, must be 18 years of age at the time of appointment, must be willing to work various hours and days, and special events must be able to successfully operate a mountain bicycle, must successfully pass a thorough background check and drug test.

Preferred: Bilingual in English/Spanish, currently enrolled in a college level criminal justice program or other applicable course of study, First Aid/CPR certification.

The City of Waukesha is an Equal Opportunity Employer