New

Operations Coordinator

TEKsystems
$20.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, New Berlin
Sep 13, 2025
About the Role We are looking for a highly organized and collaborative Operations Coordinator to support our logistics and customer service operations. This role is essential in ensuring smooth coordination between internal teams, patients, and our hospice partners. You'll be the bridge between customer service, dispatch, and warehouse teams-handling everything before information reaches the warehouse. Key Responsibilities * Coordinate with customer service, retail, and call center teams to ensure accurate order processing * Handle patient phone calls including equipment troubleshooting, oxygen system evaluations, and scheduling * Collaborate with hospice partners to arrange timely deliveries and pick-ups * Assist walk-in patients with equipment returns and deliveries * Manage routing and dispatch coordination with drivers and warehouse staff * Maintain accurate documentation and communication using Microsoft 365 (Teams, Outlook, etc.) * Work from either the dispatch office (within the warehouse) or a cubicle, depending on space availability Schedule: Monday-Friday, 8:30 AM-5:30 PM \| On-call up to 2x/week (weekday/weekend) Qualifications * Team-oriented mindset with strong collaboration skills * Previous experience in customer service * Comfortable using computer programs; all communication is done via Microsoft Teams Work Environment * Onsite role with flexible workspace (dispatch office or cubicle) * On-call schedule available up to 2x per week (weekday or weekend), with potential for extended hours Pay and Benefits The pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Berlin,WI. Application Deadline This position is anticipated to close on Sep 26, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.