Information Technology Generalist Administrator 1

The Commonwealth of Pennsylvania is actively looking to fill the position of Information Technology Generalist Administrator 1. This pivotal role involves the comprehensive oversight of various IT functions, including the administration, maintenance, transportation, installation, and operation of technology equipment that supports both centralized and remote systems and users. The individual in this position will play a crucial role in ensuring adherence to Office of Administration (OA) IT policies, while also maintaining a secure and up-to-date IT environment for the Bureau. This is an excellent opportunity for those looking to contribute to a dynamic IT landscape. If you are interested in making a significant impact in this field, we encourage you to apply today!

In this position, you will support the lead architect and administrator in managing the CEDC's Enterprise Storage Area Network (SAN) and Backup & Recovery solutions. Your primary responsibilities will include ensuring the integrity and recoverability of servers and application resources from tape media, safeguarding agency assets, and adhering to the disaster recovery and security standards set forth by the Governor's Office. You will also assist team members in the operational aspects of Server Administration, which encompasses server hardware installation, configuration, documentation, and ongoing maintenance. Furthermore, you will play a crucial role in implementing server security initiatives within the delivery center, conducting security audits, and ensuring that all managed servers are updated with the latest service packs, hot fixes, and patches.

In addition to these responsibilities, you will manage Help-Desk tickets related to the creation, restoration, and administration of user shares, ensuring that appropriate NTFS permissions and security settings are applied as necessary. Adhering to established Microsoft and Department standards will be essential for maintaining consistency, security, and compliance in access management. This role requires a deep understanding of Microsoft Windows server operating systems, Microsoft Active Directory, and networking devices and topologies. Proficiency in VMware, Microsoft clustering, Microsoft PowerShell, and backup and recovery strategies is also critical. You will be expected to implement, patch, and upgrade server operating systems and hardware effectively.

Moreover, this role entails evaluating and troubleshooting network communication issues across multiple domains, which requires a comprehensive understanding of networking and firewall configurations. A solid grasp of DNS and firewall settings, along with their implications for system communications, is vital to ensure seamless interoperability across the network. Your expertise in these areas will be instrumental in maintaining the overall functionality and security of the agency's IT infrastructure.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:30 PM, Monday - Friday, with a 60-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, up to 2 days per week. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• One year as an Information Technology Generalist 2, Applications Developer 2, Database Analyst, Information Security Specialist 1, or Network Specialist 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Five years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services; or
• Three years of information technology experience that includes two years of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and an associate's degree in any information technology field; or
• One year of technical information technology experience in applications development or applications maintenance, network operation or network maintenance, web site development or web site design, database maintenance or database development, data analysis and data model development, administration of information technology security programs, or other information technology support/administration services, and a bachelor's degree in any information technology field; or
• An equivalent combination of experience and training.

Other Requirements:

• This particular position also requires possession of a valid driver's license.
• This particular position also requires two or more years of full-time professional experience performing installations, configurations, and maintenance services in Microsoft Windows Server operating systems.
• This particular position also requires two or more years of full-time professional experience using Microsoft PowerShell.
• This particular position also requires two or more years of full-time professional Active Directory and Group Policy management experience.
• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

Legal Requirements:

• You must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.