Quality Assurance Manager

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.

All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Job Description

KEY RESPONSIBILITIES (for non-exempt jobs, indicate approximate percentage of time spent on each responsibility):

• Takes the lead in managing the executive quality relationships with the assigned key customer accounts.
• Provide direction and leadership to a remote team of CQEs (Customer Quality Engineers) and supporting internal USS functions to drive resolution of customer and outside processor technical and quality issues with our products.
• Drive customer and industry (AIAG Effective Problem Solving guideline) expectations in problem solving. Lead coaching teams on customer specific formats as required (8D/5D, A3, DMAIC 6Panel, PRR, etc...).
• Act as an advocate for our customers to ensure the USS team meets product, delivery, and application requirements, including specific process requirements such as change management and problem solving process disciplines.
• Work with manufacturing sites to establish material boundary samples, quality standards, and develop testing and evaluation techniques to ensure material quality is to customer's expectations and requirements.
• Monitor quality performance, support and actively communicate corrective action work across the supply chains (from mills to outside processors thru "end use" customers).
• Contribute towards continuous improvement activities in product quality and process efficiency across the supply chain.
• Understand and be able to apply product quality standards, customer specifications and industry standards.
• Be familiar with capabilities and limitations of producing mills and outside processors and have the ability to communicate this information to customers.
• Coordinate quality activities with corporate, mill, processor and customer quality departments.
• Ensure accurate transfer of customer requirements or processing instructions to the mills.
• Develop and maintain CQE University with CQE Director for domains and competencies. Research and evaluate internal and external training opportunities and develop training where required
• Ensure CQE team members are continuously improving the necessary skills for their job functions.
• Proactively engages across functions and within the businesses to identify meaningful opportunities for improving efficiencies and reducing costs.
• Utilizes knowledge, skills, and influence to facilitate breakthrough performance across the organization.
• Leads across the business to identify and share company-wide best practices, sets the priorities for business excellence, and identifies future projects that will drive U. S. Steel's Corporate Performance Scorecard. Influence the organization to ensure the right quality metrics on the scorecard.
• Leads by example and develops others on quality principles and tools for implementing creative solutions for system and process improvements.
• Develops operational, metrics-based benchmarking to identify and share best practices.
• Serve as a change leader for the organization, in delivering engaging people safely (EPS) and change management efforts.

Additional Job Details

EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

• Bachelor's degree in engineering or a closely related field; master's degree in business administration preferred.
• At least 7 years of professional work experience with a minimum of three years defining, leading and executing change that produced demonstrably value outcomes through the ability to inspire others to do likewise.
• Experience should include a minimum of 7 years in Electric Motor or Automotive Production/Manufacturing environment and Customer Account management.
• Strong project and program management skills.
• Strong structured problem solving, Lean Six Sigma experience of 5+ years with certification credentials.
• Demonstrated level of business acumen such as knowledge of P&L levers.
• Results-based leadership skill set with strong impact and influencing skills in cross-functional matrix environment.
• Tenacity, people skills and energy in leading change towards an effective work environment.
• Ability to communicate effectively to motivate team and others, maintaining a persuasive and credible presentation style at all levels of the organization.
• Experience leading cross-functional teams on projects leveraging Carnegie Way (DMAIC) methodologies preferred.

WORK ENVIRONMENT / PHYSICAL REQUIREMENTS:

• Normal office and plant environments.
• Requires travel to North American steelmaking facilities and customer locations, if relevant to the organization.

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Work Shift Schedule

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.