UX Writer

Purpose of the Job

*Please note this is a 2-3 month contract role with the possibility of extension.

We're seeking a skilled UX Writer with a deep portfolio of relevant experience driving content strategy for best-in-class websites, as well as web stores, checkout flows, subscription services, and more. In this strategic and creative role, you will conceptualize and deliver exceptional digital experiences that seamlessly integrate brand identity and UX best practices; while helping shape the way prospective and new customers engage with and purchase our product.

Key Responsibilities

• Collaborate with our client's Commerce product and design team to ideate and create content that clearly communicates their value propositions and ultimately drives revenue
• As the champion of copy and content strategy within the Commerce squad, proactively recommend A/B tests, strategic refinements to existing content, and new ideas for content strategy that drive the business toward key objectives
• Expertly manage time and priorities to deliver content drafts on deadline; work cross-functionally to ensure necessary reviews take place in order to deliver final assets on time to developers.
• Develop, maintain, and socialize a web content style guide, in partnership with the Senior Product Design Manager and the Copy Lead
• Collaborate with cross-functional teams, including marketing, product, and user research, to ensure cohesive and user-centered designs.
• Work closely with the Copy Lead and Creative team to ensure content is a clear extension of the our client's brand's style and tone
• Stay at the forefront of digital content strategy to inspire and drive innovation.

Knowledge, Skills + Experience

• Bachelor's degree in Writing, Design, or Advertising, or equivalent professional experience
• 6+ years of experience in UX Content Strategy, UX Writing, or Content Design
• Strong expertise in user journey strategy development and integrating user research into design execution
• Proven ability to strategically execute content strategy that meets business objectives and drives conversion
• Excellent writing, problem-solving, and communication skills, with experience working within a cross-functional team, ideally at a hyper-growth company
• Passion for continuous learning and driving innovation in UX writing, design, and e-commerce

Your application will be reviewed by a member of our Recruiting Team and we'll reach out to you directly if there's a fit for the position. We're using video conferencing software to conduct many of our interviews, but all interviews will be live with a member of our Recruiting or Hiring teams.